Rest assured that all software from 2BrightSparks is completely free from Spyware, Viruses, and other unwanted invasions.
2BrightSparks Pte. Ltd. was incorporated in 2004 and has established a reputation in developing high quality, easy to use utility software. Our software is used by governments, the US military, police departments, hospitals, Universities, corporate businesses, non profit organizations, and hundreds of thousands of individual users worldwide. Review our Noted Customers and Testimonials.
All software distributed by 2BrightSparks is digitally signed. This guarantees that the software was produced by us and has not been tampered with or changed. If our signed software is changed in any way, e.g. by a virus, then the code signing certificate becomes invalid on that software.
A "false positive", also known as a "false alarm", occurs when anti-virus, spyware protection, anti-keylogging, or anti-hacking software detects a legitimate and trusted program, folder, or file as a problem, when in fact there is no threat.
Our software has in the past been incorrectly flagged. Please Contact Us if you observe any program that provides spurious reports that our software is a threat. We will then immediately contact the program developers so they can fix the error in their program as soon as possible. We also encourage you to do the same.
Read articles that report a few of the many "false positives" and mistakes prominent security software companies have made:
2BrightSparks have no control over the way external websites describe and feature their software. There have been occasions when our software has been incorrectly named, or a download for freeware has been incorrectly linked to a trial. Please Contact Us detailing the URL where you observed this error. We also encourage you to contact the website in question.
Be aware that using illegal methods to obtain a serial number may result in unwanted consequences. Cracked versions of our software will almost certainly contain embedded viruses and malware.
Visit our downloads page to update your 2BrightSparks software to the latest version.
| Program or Website | False Positive Report | Status |
|---|---|---|
| Norton 10th April 2026 |
Norton's "Behavioral Protection" (SONAR) wrongly flags the digitally signed SyncBackPro installer (SyncBackPro64_Setup.exe) as IDP.Generic during installation, quarantining SyncBackPro.exe and removing its scheduled tasks and firewall rule.
IDP.Generic is a heuristic detection, not a signature match — Norton flags the file based on the behavior it observes, not because the file matches a known threat. The actions it objected to (stopping the running copy of SyncBackPro, replacing its executable, and updating its scheduled tasks) are normal, expected behavior for any installer performing an in-place upgrade of an already-installed program. Workaround in Norton:
|
Reporting Error |
| Kaspersky 8th April 2026 |
Wrongly identifies the SyncBackSE V12 and V11 executable (SyncBackSE.exe) as containing Trojan-Spy.Win32.Stealer.fqmz. The long values in the links below are the SHA-256 hash of the SyncBackSE.exe file. A SHA-256 hash is a unique fingerprint for a file — it guarantees that the exact same file was scanned and verified as clean.
VirusTotal scans confirm the files are clean: V12 VirusTotal Report, V11 VirusTotal Report. Kaspersky's own threat intelligence portal also confirms both files are clean: V12 Kaspersky OpenTIP Report, V11 Kaspersky OpenTIP Report. Workaround in Kaspersky: To allow SyncBackSE to run, add it as an exclusion:
|
Reporting Error |
| DrWeb & Zillya 5th November 2024 |
Wrongly identifies SchedulesMonitor.exe (32-bit) as containing Trojan.PWS.Lumma.749 or Trojan.Lazzzy.Win32.34 | Reporting Error |
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