# Help using SyncBackPro

## Help! Online and Printable Support Resources

As a user of SyncBackPro you can enjoy extensive support from 2BrightSparks Pte Ltd:

Your first port of call for support is to read this help file.

**Top Tip!** Simply click the F1 key (usually on the upper left of your keyboard) to open the help file at the particular page relating to the current SyncBackPro window. Alternatively, click **Help** in the window caption (if you are not using the **Windows** [style](PreferencesMainMenu.md#style)), or the Help button on the main program window, to open the help file.

If you have never backed up data before, we advise you read the [Quick Start Guide](QuickStart.md) which explains the fundamentals about different kinds of backup. [Using SyncBackPro](UsingSyncBackSE.md) provides detailed explanations of all the functions in SyncBackPro including [Basic Operation](BasicOperation.md); [Easy Mode](EasyMode.md); [Expert Mode](ExpertMode.md); [Runtime Help](RuntimeHelp.md); and a [Technical Reference](TechnicalReference.md).

This help file also offers context sensitive guidance when using the program. You'll find a **Help** button in most of the program's windows. Clicking the help button will take you straight to the help page for that particular task or option.

### Fully Searchable Settings

When editing the settings for a profile you can use the [settings search feature](Searching.md) to locate the settings you need.

### Fully Searchable Knowledge Base

To search our ever expanding and improving Knowledge Base simply select **Search Online Knowledge Base** for the Help main menu. This will search the online knowledge base, which means it is always up-to-date.

### Fully Searchable and Printable Help Manual

Do not directly print this help file from the Microsoft help viewer because the print quality of the HTML Help viewer is poor.

A fully searchable and printable SyncBackPro Help File is available as an Adobe PDF file (Portable Document Format).

**This help file is available from our website in PDF format at:**

https://www.2brightsparks.com/assets/pdf/SyncBackProV12.pdf

To download and install the very latest version of Adobe Acrobat Reader:

- [Get latest Adobe Acrobat Reader](https://get.adobe.com/reader/)

### Online Support from 2BrightSparks

Our online support is among the best in the industry. You'll find our extensive [Support Area](https://help.2brightsparks.com/) which features our [Knowledge Base and FAQs](https://help.2brightsparks.com/support/solutions) (Frequently Asked Questions).

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