Technical Articles

  1. Information to include for technical support

  2. Bug Reporting

  3. Creating a debug information file

  4. SyncBack Touch Guide

  5. Why SyncBack Touch Does Not Work With iOS

  6. The Syncback Management System Guide

  7. Safe Computing

  8. Your Software Broke My Hardware

  9. Known bugs and problems with SyncBack

  10. Transferring profiles from one computer to another

  11. The Format of the Text Log File

  12. Running SyncBack from an external storage device (No Install Version)

  13. Receiving the log email on profile run

  14. Access Denied Error Message

  15. Access Denied for folder System Volume

  16. The Differences Between File Systems

  17. Automatic backup and sync when files change

  18. Windows Task Scheduler Fails

  19. Assigning a drive letter to external USB

  20. The Windows Task Scheduler

  21. How to see the list of scheduled jobs

  22. Starting and Stopping the Windows Scheduler

  23. How to set up a different schedule at the weekends to that of a weekday

  24. Auto-shut down after running a schedule

  25. Variables

  26. Cannot see hidden folders

  27. How to set the error level for a batch file

  28. Scheduling Other Jobs with SyncBack

  29. Creating a network share to backup or synchronize

  30. HTML Help File Problems

  31. How to troubleshoot hibernation and standby issues in Windows

  32. The Difference Between FTPS and SFTP

  33. Programs or processes that are being used

  34. Example filters for SyncBack

  35. How to Quit a Frozen Program

  36. Cannot copy files or folders with full-stop

  37. Delayed Write Failed error message from Windows

  38. The difference between Active and Passive for FTP

  39. Files with a leading dot or period are hidden

  40. Mapped drive connections are lost

  41. Slow performance with a firewire device on Windows

  42. eml files have wrong last modification date time

  43. Anti-virus flags software as Suspicious

  44. Files to backup in an XP Mode virtual machine

  45. Failed to scan files- Cloud error 403 Forbidden

  46. Cannot suppress Differences in Restore

  47. Logon failure user not granted logon

  48. External exception E06D7363

  49. Cannot copy file - 87 - The parameter is incorrect

  50. Common FTP errors and Socket Error messages

  51. A program needs your permission

  52. Backing up Microsoft Outlook PST files

  53. 0x80070005 - Access is denied error

  54. Where profiles settings are stored

  55. The process cannot access the file

  56. Correct drive letter when unknown

  57. A scheduled task could not be created Access violation at address 005D27DB

  58. SyncBack and Amazon S3

  59. 451 Failure writing to local file

  60. FTP - FTPS and SFTP servers

  61. The maximum path - filename length

  62. Using the files modification date - time

  63. Emailing logs to a Google gmail account

  64. File and folder permissions are not copied

  65. WebDrive and SyncBack

  66. Why scheduling is better than running as a service

  67. Running scheduled tasks with blank Windows login

  68. Access violation at address XXXXXXXX in module vsxp-dll

  69. WebDav and SyncBack

  70. Application fails incorrect configuration

  71. Background Scheduling and Running

  72. Cannot see networked drives

  73. Unable to send email - Error with connecting server

  74. The drive X does not exist

  75. Invalid self-extractor configuration

  76. FTP settings that improve speed

  77. 64 - The specified network not available

  78. Deploying in a Microsoft Active Directory

  79. Install SyncBack with no prompts

  80. Situations under which a profile can be run

  81. Side effects using Fast Backups

  82. Logon failure unknown user name 0x8007052E

  83. Transaction support did not start or was shut down

  84. Warning in log file - files cannot be copied

  85. Backing up to multiple folders

  86. Maximum file sizes

  87. Compression error - temp file - 506

  88. VSS_E_PROVIDER_VETO error on volume

  89. Explain Fast Backups

  90. This security ID may not be assigned

  91. Compression error: Cannot open zip file - 503

  92. Desktop Search programs and open-locked files

  93. VSS-E-MAXIMUM-NUMBER-OF-SNAPSHOTS-REACHED

  94. Making FTP the source and backup from FTP

  95. STOP 0x00000019 Bad_Pool_Header

  96. Safe copy failed to rename temp file

  97. Compression error - Cannot move temporary file

  98. Junction Points in Vista

  99. The $SBV$ folder - directory

  100. Failed to access the shadow volume

  101. Backup TrueCrypt containers

  102. Timed-out waiting for access to VSS DLL

  103. Cannot create task Profile Name - Access denied

  104. Most common reasons for files being skipped

  105. Creating versions when not using ZIP

  106. Cannot create task Profile Name - Logon failure

  107. How to Restore Profiles

  108. Scan Failure using network drives

  109. Verifying IP address with MAC address

  110. Closing or starting a program on a remote computer

  111. DeleteFile failed - code 5 Access is denied

  112. Maximum file size with FTP

  113. 121 - The semaphore timeout period has expired

  114. Automatically running a profile on login

  115. Problems copying files to an external USB

  116. U3 and SyncBack

  117. SyncBack supported storage devices

  118. Cannot copy file - 1314

  119. The profile file (filename) does not contain a registry setting file

  120. Verify files are copied correctly

  121. Restore one or a selection of my files

  122. Cannot copy specified file 2

  123. Access violation at address 03A1352B

  124. Reducing the CPU usage when running a profile

  125. Explaining A Collision

  126. FTP Support of MDTM - MFMT SITE UTIME

  127. SyncBackSE-Pro scans with Fast Backups

  128. Filtered files and folders not deleted

  129. Backup or sync my files using Gmail - Yahoo

  130. Error - profile with that name already exists

  131. Error - the file is being used by another process

  132. No account info in the Task Scheduler

  133. Empty folders-directories created in source

  134. Network failure error

  135. SyncBack will not run with Scheduler

  136. XceedZip-dll is not registered or missing

  137. Network Attached Storage - NAS devices

  138. Updating software by 2BrightSparks

  139. Common problems using SAMBA with SyncBack

  140. Recursive junction-mount point non-critical error

  141. SyncBack in task bar but not on screen

  142. The last modification date and time are wrong

  143. VSS_E_WRITER_INFRASTRUCTURE error on volume

  144. Junction Points - Reparse Points

  145. Could not load SSL library error message

  146. CreateProcess Code 14001 error

  147. Compression error- Cannot write to zip file - 507

  148. Corrupted filenames in the Zip file

  149. Translating the SyncBack user interface

  150. Cannot get date and time of file

  151. Backing up to CD or DVD

  152. Backing up to a CD-RW - DVD+RW - or DVD-RW

  153. Files and folders not selected are included

  154. SmartSync profile copies deleted files

  155. I can now see the profiles of other users

  156. Moving where profile settings are stored

  157. Cannot create - move - or copy file

  158. The license for FTP was not accepted

  159. The file could not be checked for changes

  160. Upgrading from SyncBackSE to SyncBackPro

  161. Imported group profile does not appear

  162. Not enough server storage available

  163. Scan failed Connection closed

  164. Using Fast Backups on all profile types

  165. Error 0x80090016 or 0x8009000f

  166. Expected another server reply - No such file

  167. Backup Windows Encrypting File System certificates

  168. Read-only NTFS encrypted files cannot be copied

  169. Creating a shortcut to run SyncBack

  170. Backing up encrypted files to an FTP server

  171. Viewing a profile log

  172. Compression error prevents file process

  173. Backup is smaller than original

  174. Memory RAM usage comparison

  175. Comparison of compression methods and levels

  176. How to encrypt files without using compression

  177. System32 copied files are unexpected

  178. Installing SyncBack-Lite-SE-Pro with different version

  179. Cannot create a file when file already exists

  180. Administrator Privileges and SyncBack

  181. The first run of a profile takes a long time

  182. Error 0x00002745 when testing email settings

  183. Accessing BitLocker To Go encrypted drives

  184. Non-Allocatable Space on CD or DVD

  185. CD-DVD burners are not installed

  186. I do not want SyncBack to export profiles

  187. Backup-synchronize between two FTP servers

  188. The application failed to initialize properly

  189. Where SyncBackPro stores its database files

  190. Checking V3 to V4 profiles

  191. GetFolder SyncBack-username exception

  192. Source as FTP Server

  193. Notify me of missed tasks (schedules)

  194. 23 Data error - cyclic redundancy check

  195. Backup-Sync longer than using FTP client

  196. Profile only copies new and changed files

  197. FTP server last modification date time changes

  198. Network resource or device unavailable

  199. What should I remember about Fast Backups?

  200. Copying files over the network causes problems

  201. Simulated Runs

  202. SyncBack is stuck in a loop on FTP

  203. MP3 files copied even though they are not changed

  204. The maximum number of files for a profile

  205. Windows error system call level

  206. Backup - synchronize between ZIP and FTP

  207. Short and long form filenames causes problems

  208. Using SyncBack with Maxtor OneTouch button

  209. HTML log files do not open with default browser

  210. Preserving archive attribute on copied files

  211. SyncBack login for scheduled tasks

  212. XceedZip-dll cannot be deleted on installation

  213. Tape Backup

  214. No sub-folders are found in a DFS share

  215. SyncBack does not start minimized on login

  216. Child folders and directories are not shown

  217. How to backup from a HTTP web server

  218. Setting default profiles

  219. The SyncBack icon is not shown

  220. Creating scripts and plugins for SyncBackPro

  221. Rescan fails to copy based on archive attribute

  222. Unexpected changes to Microsoft Money files

  223. Password storage

  224. Profiles begin to run slowly

  225. Set SyncBack to automatically start with Windows

  226. I cannot change the order of the profiles

  227. Solutions to problems with backup to CD-DVD

  228. Program attempts to connect with Firewall

  229. CreateProcess failed - code 2 - error

  230. BZip2 and other compression methods

  231. FTP shortcut files are missing with Serv-U

  232. Desktop icons disappear when running a profile

  233. Microsoft Application Verifier

  234. Profiles on login run slowly

  235. Changing my compression password

  236. File icons not displaying or are corrupted

  237. Compressed file contains different file

  238. Defining the source to be compressed ZIP file

  239. Differences window does not show all files

  240. Cannot display the SyncBack help file

  241. Combine files split across multiple CD-DVD

  242. How to create an SFTP - SSH - Key

  243. Deleting profile deletes it from all groups

  244. Polite people say HELO first

  245. Reducing the size of SyncBackSE

  246. Incorrectly reports no files on FTP server

  247. Error Performing Inpage Operation

  248. FTP servers may restrict number of files

  249. Windows Event Log has entry after uninstalling

  250. Backing up to a Zip file on an FTP server

  251. File size exceeds limit and cannot be saved

  252. Network freeze when running backups

  253. Sandboxie and SyncBack

  254. Remote network is not reachable by the transport

  255. Email cannot be deleted it is a re-scan

  256. HHCTRL error entries in Windows Event Log

  257. Some of my profile names are shown in blue

  258. SyncBackLite-SE-Pro icons show as generic icons

  259. FTP is not supported on Windows 2000

  260. Sending a profile result to Twitter

  261. SyncBackPro CD-DVD burning and Windows 8 (or newer)

  262. Thread Error Invalid handle- 6

  263. Removal of split from S3 Cloud functionality

  264. Ordinal 3253 not located in dynamic link library

  265. Exception in RunTheProfile - the file exists

  266. Access hidden volumes Volume GUID

  267. Devices which mount using MTP-PTP

  268. Request time and current time difference too large

  269. Setup has detected SyncBack currently running

  270. InfoHesiveEP is crashing

  271. Difference between a Topic and an Article

  272. Different WorkSpaces in InfoHesiveEP

  273. InfoHesiveEP Send To with my email program

  274. See WorkSpace with InfoHesiveEP folder

  275. AutoSave backup InfoHesiveEP WorkSpaces

  276. Edit InfoHesiveEP Projects

  277. Send To Shortcut and Item Shortcut

  278. Updating an image file using InfoHesiveEP

  279. InforHesiveEP Help File Content

  280. Compiling an InfoHesiveEP WorkSpace as an exe

  281. Running the InfoHesiveEP Viewer via the icon

  282. InfoHesiveEP Creashes on Start Up

  283. Resizing tables in InfoHesiveEP

  284. InfoHesiveEP WorkSpaces Publishers Key

  285. Drag and Drop in the InfoHesiveEP Outliner

  286. Export InfoHesiveEP Docs to an iPhone or iPad

  287. Exporting InfoHesiveEP Documents to Kindle

  288. Refreshing images in InfoHesiveEP

  289. Export InfoHesiveEP Documents to Mobile Devices

  290. InfoHesiveEP Image Size Support

  291. Converting a InfoHesiveEP WorkSpace

  292. Moving, Copying and Deleting InfoHesiveEP Items

  293. InfoHesive V1 Project File

  294. The InfoHesiveEP Conversion Process

  295. HashOnClick Hash Values

  296. File conditions in UndeleteOnClick

  297. HashOnClick - Hash Values and File Contents

  298. Using EncryptOnClick on a USB key

  299. DeleteOnClick is slow when wiping disk space

  300. Being an Administrator when using FindOnClick

  301. Searching multiple drives with FindOnClick

  302. Streams zero when using FindOnClick

  303. Networth paths and FindOnClick

  304. MD5 Hash Value

  305. The FindOnClick file icons are missing

  306. Creating search shortcuts in FindOnClick

  307. FindOnClick Filenames are Green

  308. FindOnClick Filenames are Blue

  309. Explaining Streams

  310. Listing empty files in FindOnClick

  311. FindOnClick and Storage Devices

  312. Types of files searchable by FindOnClick

  313. Running FindOnClick from a USB

  314. UndeleteOnClick produces junk in file

  315. UndeleteOnClick Does not work

  316. Storage devices and UndeleteOnClick

  317. File types processed by UndeleteOnClick

  318. Strange first letter file and folder names

  319. Undeleting defragmented drives

  320. Undeleting Formatted Drives

  321. Undeleting overwritten files

  322. UndeleteOnClick - NTFS vs. a FAT file system

  323. Alternative options to UndeleteOnClick

  324. Green filenames in UndeleteOnClick

  325. Red filenames in UndeleteOnClick

  326. Blue filenames and OnClickUtilities

  327. Deleted file not shown in UndeleteOnClick

  328. Not listing empty files in FIndOnClick

  329. OnClickUtilities explain All Deleted Files folder

  330. Searching for files using UndeleteOnClick

  331. No file after emptying recycle bin

  332. Undeleting files in the Recycle Bin

  333. Guaranteeing Undeleting Files

  334. Administrator use of UndeleteOnClick

  335. Installing UndeleteOnClick

  336. Administrator rights when undeleting files

  337. Undeleting Files

  338. Evaluation Full version of UndeleteOnClick

  339. UndeleteOnClick System Requirements

  340. Explaining Patch Files

  341. Entering the OnClick Utilities serial number

  342. File types securely deleted by DeleteOnClick

  343. Command line and EncryptOnClick

  344. Matching Hash Values in OnClick Utilities

  345. EncryptOnClick Windows context menu

  346. Displaying lowercase letters in HashOnClick

  347. Disabling the Indexing Service in Windows

  348. Quickly Wiping Free Disk Space

  349. Securely Wipe Free Disk Space

  350. Stopping Differences Window Prompt

  351. Listing Empty Files in FindOnClick

  352. Exception in RunTheProfile - 112

  353. Listing empty files in UndeleteOnClick

  354. Knowing a file has been modified via FTP

  355. Restart and shutdown problems

  356. SFTP and SyncBack

  357. FTP servers SyncBackSE-Pro have been tested on

  358. Compression error Cannot read from zip file

  359. All of my network connections are used

  360. Hidden settings change how FTP is used

  361. Component and executables in InfoHesiveEP

  362. Network connections on login before program runs

  363. RegSvr32 failed with exit code 0x3

  364. The xxx file folder has been ignored

  365. Profiles intermittently dropped from Groups

  366. Amazon S3 Access and Secret Keys

  367. Windows 8.1 and OneDrive

  368. Amazon S3 - privileges required

  369. Issues with OnChange & OnInsert

  370. Scheduler constraints error 0x80041324

  371. Window 8 (or newer) Cancels Shutdown/Logoff during Profile run

  372. Error 1251 from networked devices

  373. Display problems with high DPI screen

  374. Exclude Time Machine files during backup

  375. Gmail 2-step Verification - using with SyncBackPro/SE/Lite/Free

  376. Source and Destination are reversed

  377. How to change MIME Content-type for files uploaded to Cloud

  378. Creating a list for extensions to exclude in temp file-names during Safe Copy

  379. 550 The supplied message is incomplete. The signature was not verified.

  380. Limitations to the REST API of Cloud storage services

  381. Cloud Service Status

  382. 550 Data channel timed out

  383. Estimated Time Left indicator during profile runs are inaccurate

  384. "Failed to scan files: Out of memory" errors during Cloud-based backup

  385. Email a Support Ticket option opens other applications instead of default email program

  386. Permission denied writing to SD on Android

  387. Backup your Google Photos

  388. Backing up POP3 IMAP4 and Exchange email messages

  389. Migrate your Backup data to a new system

  390. TLS 1.1 and TLS 1.2 with FTP

  391. Character Encoding during FTP transfer

  392. 421 Too many connections from this IP

  393. Multiple Connection to a server or shared resource

  394. Socket Error # 10106

  395. Configuring Avast anti-virus software to ignore SyncBack

  396. FTP Commands in SyncBack

  397. Use of freeFTPd is not recommended

  398. SyncBack Touch as an alternative to FTP

  399. Creating a SyncBack Touch profile

  400. RollBack/Restore from Version files

  401. Comodo Internet Security (V8) and file timestamps

  402. How to switch off automatic upgrade checks in SyncBack

  403. 550 Sender verify failed

  404. The requested operation requires elevation (0x800702E4)

  405. "The system cannot find the specified file" and "The system cannot find the specified path" errors when creating schedule

  406. Cloud error 400: HTTP/1.1 400 The value for one of the HTTP headers is not in the correct format.

  407. Scan failed on [/] with error code 13

  408. The shutdown and reboot command line parameters do not work

  409. Using SBMS as the License Manager for SyncBack Touch

  410. Folder Flattening

  411. Ports used in SyncBack

  412. Sticky Password Manager freezes SyncBack application

  413. Access Violation error during SyncBack V7/8 uninstallation

  414. Switching from Dropbox V1 to Dropbox V2 API

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