Technical Articles

  1. Information to include for technical support

  2. Bug Reporting

  3. Creating a debug information file

  4. SyncBack Touch Guide

  5. Why SyncBack Touch Does Not Work With iOS

  6. The Syncback Management System Guide

  7. Safe Computing

  8. Your Software Broke My Hardware

  9. Known bugs and problems with SyncBack

  10. Transferring profiles from one computer to another

  11. The Format of the Text Log File

  12. Running SyncBack from an external storage device (No Install Version)

  13. Receiving the log email on profile run

  14. Access Denied Error Message

  15. Access Denied for folder System Volume

  16. The Differences Between File Systems

  17. Automatic backup and sync when files change

  18. Windows Task Scheduler Fails

  19. Assigning a drive letter to external USB

  20. The Windows Task Scheduler

  21. How to see the list of scheduled jobs

  22. Starting and Stopping the Windows Scheduler

  23. How to set up a different schedule at the weekends to that of a weekday

  24. Auto-shut down after running a schedule

  25. Variables

  26. Cannot see hidden folders

  27. How to set the error level for a batch file

  28. Scheduling Other Jobs with SyncBack

  29. Creating a network share to backup or synchronize

  30. HTML Help File Problems

  31. How to troubleshoot hibernation and standby issues in Windows

  32. The Difference Between FTPS and SFTP

  33. Programs or processes that are being used

  34. Example filters for SyncBack

  35. How to Quit a Frozen Program

  36. Cannot copy files or folders with full-stop

  37. Delayed Write Failed error message from Windows

  38. The difference between Active and Passive for FTP

  39. Files with a leading dot or period are hidden

  40. Mapped drive connections are lost

  41. Slow performance with a firewire device on Windows

  42. eml files have wrong last modification date time

  43. Anti-virus flags software as Suspicious

  44. Failed to scan files- Cloud error 403 Forbidden

  45. Cannot suppress Differences in Restore

  46. Logon failure user not granted logon

  47. External exception E06D7363

  48. Cannot copy file - 87 - The parameter is incorrect

  49. Common FTP errors and Socket Error messages

  50. A program needs your permission

  51. Backing up Microsoft Outlook PST files

  52. 0x80070005 - Access is denied error

  53. Where profiles settings are stored

  54. The process cannot access the file

  55. Correct drive letter when unknown

  56. A scheduled task could not be created Access violation at address 005D27DB

  57. SyncBack and Amazon S3

  58. 451 Failure writing to local file

  59. FTP - FTPS and SFTP servers

  60. The maximum path - filename length

  61. Using the files modification date - time

  62. Emailing logs to a Google gmail account

  63. File and folder permissions are not copied

  64. WebDrive and SyncBack

  65. Why scheduling is better than running as a service

  66. Running scheduled tasks with blank Windows login

  67. Access violation at address XXXXXXXX in module vsxp-dll

  68. WebDav and SyncBack

  69. Application fails incorrect configuration

  70. Background Scheduling and Running

  71. Cannot see networked drives

  72. Unable to send email - Error with connecting server

  73. The drive X does not exist

  74. Invalid self-extractor configuration

  75. FTP settings that improve speed

  76. 64 - The specified network not available

  77. Deploying in a Microsoft Active Directory

  78. Install SyncBack with no prompts

  79. Situations under which a profile can be run

  80. Side effects using Fast Backups

  81. Logon failure unknown user name 0x8007052E

  82. Transaction support did not start or was shut down

  83. Warning in log file - files cannot be copied

  84. Backing up to multiple folders

  85. Maximum file sizes

  86. Compression error - temp file - 506

  87. VSS_E_PROVIDER_VETO error on volume

  88. Explain Fast Backups

  89. This security ID may not be assigned

  90. Compression error: Cannot open zip file - 503

  91. Desktop Search programs and open-locked files


  93. Making FTP the source and backup from FTP

  94. STOP 0x00000019 Bad_Pool_Header

  95. Safe copy failed to rename temp file

  96. Compression error - Cannot move temporary file

  97. Junction Points in Vista

  98. The $SBV$ folder - directory

  99. Failed to access the shadow volume

  100. Backup TrueCrypt containers

  101. Timed-out waiting for access to VSS DLL

  102. Cannot create task Profile Name - Access denied

  103. Most common reasons for files being skipped

  104. Creating versions when not using ZIP

  105. Cannot create task Profile Name - Logon failure

  106. How to Restore Profiles

  107. Scan Failure using network drives

  108. Verifying IP address with MAC address

  109. Closing or starting a program on a remote computer

  110. DeleteFile failed - code 5 Access is denied

  111. Maximum file size with FTP

  112. 121 - The semaphore timeout period has expired

  113. Automatically running a profile on login

  114. Problems copying files to an external USB

  115. U3 and SyncBack

  116. SyncBack supported storage devices

  117. Cannot copy file - 1314

  118. The profile file (filename) does not contain a registry setting file

  119. Verify files are copied correctly

  120. Restore one or a selection of my files

  121. Cannot copy specified file 2

  122. Access violation at address 03A1352B

  123. Reducing the CPU usage when running a profile

  124. Explaining A Collision

  125. FTP Support of MDTM - MFMT SITE UTIME

  126. SyncBackSE-Pro scans with Fast Backups

  127. Filtered files and folders not deleted

  128. Backup or sync my files using Gmail - Yahoo

  129. Error - profile with that name already exists

  130. Error - the file is being used by another process

  131. No account info in the Task Scheduler

  132. Empty folders-directories created in source

  133. Network failure error

  134. SyncBack will not run with Scheduler

  135. XceedZip-dll is not registered or missing

  136. Network Attached Storage - NAS devices

  137. Updating software by 2BrightSparks

  138. Common problems using SAMBA with SyncBack

  139. Recursive junction-mount point non-critical error

  140. SyncBack in task bar but not on screen

  141. The last modification date and time are wrong

  142. VSS_E_WRITER_INFRASTRUCTURE error on volume

  143. Junction Points - Reparse Points

  144. Could not load SSL library error message

  145. CreateProcess Code 14001 error

  146. Compression error- Cannot write to zip file - 507

  147. Corrupted filenames in the Zip file

  148. Translating the SyncBack user interface

  149. Cannot get date and time of file

  150. Backing up to CD or DVD

  151. Files and folders not selected are included

  152. Sync profile copies deleted files

  153. I can now see the profiles of other users

  154. Moving where profile settings are stored

  155. Cannot create - move - or copy file

  156. The license for FTP was not accepted

  157. The file could not be checked for changes

  158. Upgrading from SyncBackSE to SyncBackPro

  159. Imported group profile does not appear

  160. Not enough server storage available

  161. Scan failed Connection closed

  162. Using Fast Backups on all profile types

  163. Error 0x80090016 or 0x8009000f

  164. Expected another server reply - No such file

  165. Backup Windows Encrypting File System certificates

  166. Read-only NTFS encrypted files cannot be copied

  167. Creating a shortcut to run SyncBack

  168. Backing up encrypted files to an FTP server

  169. Viewing a profile log

  170. Compression error prevents file process

  171. Backup is smaller than original

  172. Memory RAM usage comparison

  173. Comparison of compression methods and levels

  174. How to encrypt files without using compression

  175. System32 copied files are unexpected

  176. Installing SyncBack-Lite-SE-Pro with different version

  177. Cannot create a file when file already exists

  178. Administrator Privileges and SyncBack

  179. The first run of a profile takes a long time

  180. Error 0x00002745 when testing email settings

  181. Accessing BitLocker To Go encrypted drives

  182. Non-Allocatable Space on CD or DVD

  183. CD-DVD burners are not installed

  184. I do not want SyncBack to export profiles

  185. Backup-synchronize between two FTP servers

  186. The application failed to initialize properly

  187. Where SyncBackPro stores its database files

  188. GetFolder SyncBack-username exception

  189. Source as FTP Server

  190. 23 Data error - cyclic redundancy check

  191. Notify me of missed tasks (schedules)

  192. Backup-Sync longer than using FTP client

  193. Profile only copies new and changed files

  194. FTP server last modification date time changes

  195. Network resource or device unavailable

  196. Copying files over the network causes problems

  197. Simulated Runs

  198. SyncBack is stuck in a loop on FTP

  199. MP3 files copied even though they are not changed

  200. The maximum number of files for a profile

  201. Windows error system call level

  202. Backup - synchronize between ZIP and FTP

  203. Short and long form filenames causes problems

  204. Using SyncBack with Maxtor OneTouch button

  205. HTML log files do not open with default browser

  206. Preserving archive attribute on copied files

  207. SyncBack login for scheduled tasks

  208. XceedZip-dll cannot be deleted on installation

  209. Tape Backup

  210. No sub-folders are found in a DFS share

  211. SyncBack does not start minimized on login

  212. Child folders and directories are not shown

  213. How to backup from a HTTP web server

  214. Setting default profiles

  215. The SyncBack icon is not shown

  216. Creating scripts and plugins for SyncBackPro

  217. Rescan fails to copy based on archive attribute

  218. Unexpected changes to Microsoft Money files

  219. Password storage

  220. Profiles begin to run slowly

  221. Set SyncBack to automatically start with Windows

  222. I cannot change the order of the profiles

  223. Solutions to problems with backup to CD-DVD

  224. Program attempts to connect with Firewall

  225. CreateProcess failed - code 2 - error

  226. BZip2 and other compression methods

  227. FTP shortcut files are missing with Serv-U

  228. Desktop icons disappear when running a profile

  229. Microsoft Application Verifier

  230. Profiles on login run slowly

  231. Changing my compression password

  232. File icons not displaying or are corrupted

  233. Compressed file contains different file

  234. Defining the source to be compressed ZIP file

  235. Differences window does not show all files

  236. Cannot display the SyncBack help file

  237. Combine files split across multiple CD-DVD

  238. How to create an SFTP - SSH - Key

  239. Deleting profile deletes it from all groups

  240. Polite people say HELO first

  241. Incorrectly reports no files on FTP server

  242. FTP servers may restrict number of files

  243. Windows Event Log has entry after uninstalling

  244. Backing up to a Zip file on an FTP server

  245. File size exceeds limit and cannot be saved

  246. Network freeze when running backups

  247. Sandboxie and SyncBack

  248. Remote network is not reachable by the transport

  249. Email cannot be deleted it is a re-scan

  250. HHCTRL error entries in Windows Event Log

  251. Some of my profile names are shown in blue

  252. SyncBackLite-SE-Pro icons show as generic icons

  253. FTP is not supported on Windows 2000

  254. Sending a profile result to Twitter

  255. SyncBackPro CD-DVD burning and Windows 8 (or newer)

  256. Thread Error Invalid handle- 6

  257. Removal of split from S3 Cloud functionality

  258. Ordinal 3253 not located in dynamic link library

  259. Exception in RunTheProfile - the file exists

  260. Access hidden volumes Volume GUID

  261. Devices which mount using MTP-PTP

  262. Request time and current time difference too large

  263. Setup has detected SyncBack currently running

  264. HashOnClick Hash Values

  265. File conditions in UndeleteOnClick

  266. HashOnClick - Hash Values and File Contents

  267. Using EncryptOnClick on a USB key

  268. DeleteOnClick is slow when wiping disk space

  269. Being an Administrator when using FindOnClick

  270. Searching multiple drives with FindOnClick

  271. Streams zero when using FindOnClick

  272. Networth paths and FindOnClick

  273. MD5 Hash Value

  274. The FindOnClick file icons are missing

  275. Creating search shortcuts in FindOnClick

  276. FindOnClick Filenames are Green

  277. FindOnClick Filenames are Blue

  278. Explaining Streams

  279. Listing empty files in FindOnClick

  280. FindOnClick and Storage Devices

  281. Types of files searchable by FindOnClick

  282. Running FindOnClick from a USB

  283. UndeleteOnClick produces junk in file

  284. UndeleteOnClick Does not work

  285. Storage devices and UndeleteOnClick

  286. File types processed by UndeleteOnClick

  287. Strange first letter file and folder names

  288. Undeleting defragmented drives

  289. Undeleting Formatted Drives

  290. Undeleting overwritten files

  291. UndeleteOnClick - NTFS vs. a FAT file system

  292. Alternative options to UndeleteOnClick

  293. Green filenames in UndeleteOnClick

  294. Red filenames in UndeleteOnClick

  295. Blue filenames and OnClickUtilities

  296. Deleted file not shown in UndeleteOnClick

  297. Not listing empty files in FIndOnClick

  298. OnClickUtilities explain All Deleted Files folder

  299. Searching for files using UndeleteOnClick

  300. No file after emptying recycle bin

  301. Undeleting files in the Recycle Bin

  302. Guaranteeing Undeleting Files

  303. Administrator use of UndeleteOnClick

  304. Installing UndeleteOnClick

  305. Administrator rights when undeleting files

  306. Undeleting Files

  307. Evaluation Full version of UndeleteOnClick

  308. UndeleteOnClick System Requirements

  309. Explaining Patch Files

  310. Entering the OnClick Utilities serial number

  311. File types securely deleted by DeleteOnClick

  312. Command line and EncryptOnClick

  313. Matching Hash Values in OnClick Utilities

  314. EncryptOnClick Windows context menu

  315. Displaying lowercase letters in HashOnClick

  316. Disabling the Indexing Service in Windows

  317. Quickly Wiping Free Disk Space

  318. Securely Wipe Free Disk Space

  319. Stopping Differences Window Prompt

  320. Listing Empty Files in FindOnClick

  321. Exception in RunTheProfile - 112

  322. Listing empty files in UndeleteOnClick

  323. Restart and shutdown problems

  324. Knowing a file has been modified via FTP

  325. SFTP and SyncBack

  326. FTP servers SyncBackSE-Pro have been tested on

  327. Compression error Cannot read from zip file

  328. All of my network connections are used

  329. Hidden settings change how FTP is used

  330. Network connections on login before program runs

  331. RegSvr32 failed with exit code 0x3

  332. The xxx file folder has been ignored

  333. Profiles intermittently dropped from Groups

  334. Amazon S3 Access and Secret Keys

  335. Windows 8.1 and OneDrive

  336. Amazon S3 - privileges required

  337. Issues with OnChange & OnInsert

  338. Scheduler constraints error 0x80041324

  339. Window 8 (or newer) Cancels Shutdown/Logoff during Profile run

  340. Error 1251 from networked devices

  341. Display problems with high DPI screen

  342. Exclude Time Machine files during backup

  343. Gmail 2-step Verification - using with SyncBackPro/SE/Lite/Free

  344. Source and Destination are reversed

  345. How to change MIME Content-type for files uploaded to Cloud

  346. Creating a list for extensions to exclude in temp file-names during Safe Copy

  347. 550 The supplied message is incomplete. The signature was not verified.

  348. Limitations to the REST API of Cloud storage services

  349. Cloud Service Status

  350. 550 Data channel timed out

  351. Estimated Time Left indicator during profile runs are inaccurate

  352. "Failed to scan files: Out of memory" errors during Cloud-based backup

  353. Email a Support Ticket option opens other applications instead of default email program

  354. Permission denied writing to SD on Android

  355. Backup your Google Photos

  356. Backing up POP3 IMAP4 and Exchange email messages

  357. Migrate your Backup data to a new system

  358. TLS 1.1 and TLS 1.2 with FTP

  359. Character Encoding during FTP transfer

  360. 421 Too many connections from this IP

  361. Multiple Connection to a server or shared resource

  362. Socket Error # 10106

  363. Configuring Avast anti-virus software to ignore SyncBack

  364. FTP Commands in SyncBack

  365. Use of freeFTPd is not recommended

  366. SyncBack Touch as an alternative to FTP

  367. Creating a SyncBack Touch profile

  368. RollBack/Restore from Version files

  369. Comodo Internet Security (V8) and file timestamps

  370. How to switch off automatic upgrade checks in SyncBack

  371. 550 Sender verify failed

  372. The requested operation requires elevation (0x800702E4) - Windows 10 Scheduler Issue

  373. "The system cannot find the specified file" and "The system cannot find the specified path" errors when creating schedule

  374. Cloud error 400: HTTP/1.1 400 The value for one of the HTTP headers is not in the correct format.

  375. Scan failed on [/] with error code 13

  376. The shutdown and reboot command line parameters do not work

  377. Using SBMS as the License Manager for SyncBack Touch

  378. Folder Flattening

  379. Ports used in SyncBack

  380. Access Violation error during SyncBack V7/8 uninstallation

  381. Switching from Dropbox V1 to Dropbox V2 API

  382. Sticky Password Manager freezes SyncBack application

  383. Switching/migrating to 64-bit SyncBackPro/SE

  384. Differences between 32-bit and 64-bit versions of SyncBack

  385. The file cannot be accessed by the system (1920) – Windows 10 April 2018 update

  386. SyncBackPro V8.4.5.0 (or older) and V7.12.10.0 (or older) stops working with Box cloud (TLS 1.1 or newer required)

  387. Windows 10 and OneDrive Files On-Demand

  388. Web site status

  389. Scan failed (19): The media is write protected

  390. Windows Socket Errors

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