Technical Articles

  1. Information to include for technical support

  2. Bug Reporting

  3. Creating a debug information file

  4. SyncBack Touch Guide

  5. Why SyncBack Touch Does Not Work With iOS

  6. The Syncback Management System Guide

  7. Safe Computing

  8. Your Software Broke My Hardware

  9. Known bugs and problems with SyncBack

  10. Transferring profiles from one computer to another

  11. The Format of the Text Log File

  12. Running SyncBack from an external storage device (No Install Version)

  13. Receiving the log email on profile run

  14. Access Denied Error Message

  15. Access Denied for folder System Volume

  16. The Differences Between File Systems

  17. Automatic backup and sync when files change

  18. Windows Task Scheduler Fails

  19. Assigning a drive letter to external USB

  20. The Windows Task Scheduler

  21. How to see the list of scheduled jobs

  22. Starting and Stopping the Windows Scheduler

  23. How to set up a different schedule at the weekends to that of a weekday

  24. Auto-shut down after running a schedule

  25. Variables

  26. Cannot see hidden folders

  27. How to set the error level for a batch file

  28. Scheduling Other Jobs with SyncBack

  29. Creating a network share to backup or synchronize

  30. HTML Help File Problems

  31. How to troubleshoot hibernation and standby issues in Windows

  32. The Difference Between FTPS and SFTP

  33. Programs or processes that are being used

  34. Example filters for SyncBack

  35. How to Quit a Frozen Program

  36. Cannot copy files or folders with full-stop

  37. Delayed Write Failed error message from Windows

  38. The difference between Active and Passive for FTP

  39. Files with a leading dot or period are hidden

  40. Mapped drive connections are lost

  41. Slow performance with a firewire device on Windows

  42. eml files have wrong last modification date time

  43. Anti-virus flags software as Suspicious

  44. Files to backup in an XP Mode virtual machine

  45. Failed to scan files- Cloud error 403 Forbidden

  46. Cannot suppress Differences in Restore

  47. Logon failure user not granted logon

  48. External exception E06D7363

  49. Cannot copy file - 87 - The parameter is incorrect

  50. Common FTP errors and Socket Error messages

  51. A program needs your permission

  52. Backing up Microsoft Outlook PST files

  53. 0x80070005 - Access is denied error

  54. Where profiles settings are stored

  55. The process cannot access the file

  56. Correct drive letter when unknown

  57. A scheduled task could not be created Access violation at address 005D27DB

  58. SyncBack and Amazon S3

  59. 451 Failure writing to local file

  60. FTP - FTPS and SFTP servers

  61. The maximum path - filename length

  62. Using the files modification date - time

  63. Emailing logs to a Google gmail account

  64. File and folder permissions are not copied

  65. WebDrive and SyncBack

  66. Why scheduling is better than running as a service

  67. Running scheduled tasks with blank Windows login

  68. Access violation at address XXXXXXXX in module vsxp-dll

  69. WebDav and SyncBack

  70. Application fails incorrect configuration

  71. Background Scheduling and Running

  72. Cannot see networked drives

  73. Unable to send email - Error with connecting server

  74. The drive X does not exist

  75. Invalid self-extractor configuration

  76. FTP settings that improve speed

  77. 64 - The specified network not available

  78. Deploying in a Microsoft Active Directory

  79. Install SyncBackFree-SE-Pro no prompts

  80. Situations under which a profile can be run

  81. Side effects using Fast Backups

  82. Logon failure unknown user name 0x8007052E

  83. Transaction support did not start or was shut down

  84. Warning in log file - files cannot be copied

  85. Backing up to multiple folders

  86. Maximum file sizes

  87. Compression error - temp file - 506

  88. VSS_E_PROVIDER_VETO error on volume

  89. Explain Fast Backups

  90. This security ID may not be assigned

  91. Compression error: Cannot open zip file - 503

  92. Desktop Search programs and open-locked files

  93. VSS-E-MAXIMUM-NUMBER-OF-SNAPSHOTS-REACHED

  94. Making FTP the source and backup from FTP

  95. STOP 0x00000019 Bad_Pool_Header

  96. Safe copy failed to rename temp file

  97. Compression error - Cannot move temporary file

  98. Junction Points in Vista

  99. The $SBV$ folder - directory

  100. Failed to access the shadow volume

  101. Backup TrueCrypt containers

  102. FTP servers SyncBack V3 freeware

  103. Timed-out waiting for access to VSS DLL

  104. Cannot create task Profile Name - Access denied

  105. Most common reasons for files being skipped

  106. Files that are installed with SyncBackSE V5

  107. How to Restore Profiles

  108. Creating versions when not using ZIP

  109. Cannot create task Profile Name - Logon failure

  110. Scan Failure using network drives

  111. Verifying IP address with MAC address

  112. Backing up Outlook Express messages

  113. Closing or starting a program on a remote computer

  114. Maximum file size with FTP

  115. DeleteFile failed - code 5 Access is denied

  116. 121 - The semaphore timeout period has expired

  117. Automatically running a profile on login

  118. Problems copying files to an external USB

  119. Files that are installed with SyncBackPro V5

  120. U3 and SyncBack

  121. SyncBack supported storage devices

  122. Cannot copy file - 1314

  123. Profile filename no registry setting file

  124. Verify files are copied correctly

  125. Restore one or a selection of my files

  126. Cannot copy specified file 2

  127. Access violation at address 03A1352B

  128. Reducing the CPU usage when running a profile

  129. Explaining A Collision

  130. FTP Support of MDTM - MFMT SITE UTIME

  131. SyncBackSE-Pro scans with Fast Backups

  132. Filtered files and folders not deleted

  133. Backup or sync my files using Gmail - Yahoo

  134. Error - profile with that name already exists

  135. Error - the file is being used by another process

  136. No account info in the Task Scheduler

  137. Empty folders-directories created in source

  138. Network failure error

  139. SyncBack will not run with Scheduler

  140. XceedZip-dll is not registered or missing

  141. Network Attached Storage - NAS devices

  142. Updating software by 2BrightSparks

  143. Common problems using SAMBA with SyncBack

  144. Recursive junction-mount point non-critical error

  145. SyncBack in task bar but not on screen

  146. The last modification date and time are wrong

  147. VSS_E_WRITER_INFRASTRUCTURE error on volume

  148. Junction Points - Reparse Points

  149. Could not load SSL library error message

  150. Blue screen Windows 2000 FAT

  151. CreateProcess Code 14001 error

  152. Compression error- Cannot write to zip file - 507

  153. Translating the SyncBack-SE-Pro interface

  154. Corrupted filenames in the Zip file

  155. Cannot get date and time of file

  156. Backing up to CD or DVD

  157. Backing up to a CD-RW - DVD+RW - or DVD-RW

  158. Files and folders not selected are included

  159. SmartSync profile copies deleted files

  160. I can now see the profiles of other users

  161. Moving where profile settings are stored

  162. Cannot create - move - or copy file

  163. The license for FTP was not accepted

  164. The file could not be checked for changes

  165. Upgrading from SyncBackSE to SyncBackPro

  166. Imported group profile does not appear

  167. Not enough server storage available

  168. Scan failed Connection closed

  169. Using Fast Backups on all profile types

  170. Error 0x80090016 or 0x8009000f

  171. Expected another server reply - No such file

  172. Backup Windows Encrypting File System certificates

  173. Read-only NTFS encrypted files cannot be copied

  174. Creating a shortcut to run SyncBackFree-SE-Pro

  175. Backing up encrypted files to an FTP server

  176. Viewing a profile log

  177. Compression error prevents file process

  178. Backup is smaller than original

  179. Memory RAM usage comparison

  180. Comparison of compression methods and levels

  181. How to encrypt files without using compression

  182. System32 copied files are unexpected

  183. My profiles keep disappearing

  184. Installing SyncBack-SE-Pro with different version

  185. Cannot create a file when file already exists

  186. Administrator Privileges and SyncBack

  187. The first run of a profile takes a long time

  188. Error 0x00002745 when testing email settings

  189. Non-Allocatable Space on CD or DVD

  190. Accessing BitLocker To Go encrypted drives

  191. CD-DVD burners are not installed

  192. I do not want SyncBack to export profiles

  193. Backup-synchronize between two FTP servers

  194. The application failed to initialize properly

  195. Where SyncBackPro stores its database files

  196. Checking V3 to V4 profiles

  197. GetFolder SyncBack-username exception

  198. Source as FTP Server

  199. Notify me of missed tasks

  200. 23 Data error - cyclic redundancy check

  201. Backup-Sync longer than using FTP client

  202. Profile only copies new and changed files

  203. FTP server last modification date time changes

  204. Network resource or device unavailable

  205. What should I remember about Fast Backups?

  206. Copying files over the network causes problems

  207. Simulated Runs

  208. SyncBack is stuck in a loop on FTP

  209. MP3 files copied even though they are not changed

  210. The maximum number of files for a profile

  211. Windows error system call level

  212. Backup - synchronize between ZIP and FTP

  213. Short and long form filenames causes problems

  214. Using SyncBack with Maxtor OneTouch button

  215. HTML log files do not open with default browser

  216. Preserving archive attribute on copied files

  217. SyncBack login for scheduled tasks

  218. XceedZip-dll cannot be deleted on installation

  219. Tape Backup

  220. No sub-folders are found in a DFS share

  221. SyncBack does not start minimized on login

  222. Child folders and directories are not shown

  223. How to backup from a HTTP web server

  224. Setting default profiles

  225. The SyncBack icon is not shown

  226. Creating scripts and plugins for SyncBackPro

  227. Rescan fails to copy based on archive attribute

  228. Unexpected changes to Microsoft Money files

  229. Network - FTP - Email password storage

  230. Profiles begin to run slowly

  231. Source - destination directory is being changed

  232. Set SyncBack to automatically start with Windows

  233. I cannot change the order of the profiles

  234. Program attempts to connect with Firewall

  235. Solutions to problems with backup to CD-DVD

  236. CreateProcess failed - code 2 - error

  237. BZip2 and other compression methods

  238. FTP shortcut files are missing with Serv-U

  239. Desktop icons disappear when running a profile

  240. Microsoft Application Verifier

  241. Profiles on login run slowly

  242. Changing my compression password

  243. File icons not displaying or are corrupted

  244. Compressed file contains different file

  245. Defining the source to be compressed ZIP file

  246. Differences window does not show all files

  247. Cannot display the SyncBack help file

  248. V5 unexpected error - Contact Xceed Software

  249. Combine files split across multiple CD-DVD

  250. How to create an SFTP - SSH - Key

  251. SQLite Error 1 - not an error

  252. Deleting profile deletes it from all groups

  253. Creating or importing profile does not appear

  254. Inpage Operation error

  255. Polite people say HELO first

  256. Reducing the size of SyncBackSE

  257. Incorrectly reports no files on FTP server

  258. Reducing the size of SyncBackPro

  259. FTP servers may restrict number of files

  260. Windows Event Log has entry after uninstalling

  261. Avast Win32 - Delf-MZG false positive

  262. Backing up to a Zip file on an FTP server

  263. Versioning bug problem in V5.6.0.32

  264. File size exceeds limit and cannot be saved

  265. Network freeze when running backups

  266. Sandboxie and SyncBack

  267. Remote network is not reachable by the transport

  268. Email cannot be deleted it is a re-scan

  269. HHCTRL error entries in Windows Event Log

  270. Some of my profile names are shown in blue

  271. SyncBackSE-Pro icons show as generic icons

  272. FTP is not supported on Windows 2000

  273. Files that are installed with SyncBackPro V6

  274. Sending a profile result to Twitter

  275. SyncBackPro CD-DVD burning and Windows 8 (or newer)

  276. Thread Error Invalid handle- 6

  277. Removal of split from S3 Cloud functionality

  278. Ordinal 3253 not located in dynamic link library

  279. Devices which mount using MTP-PTP

  280. Exception in RunTheProfile - the file exists

  281. Access hidden volumes Volume GUID

  282. Files that are installed with SyncBackSE V6

  283. Request time and current time difference too large

  284. Setup has detected SyncBack currently running

  285. InfoHesiveEP is crashing

  286. Difference between a Topic and an Article

  287. Different WorkSpaces in InfoHesiveEP

  288. InfoHesiveEP Send To with my email program

  289. See WorkSpace with InfoHesiveEP folder

  290. AutoSave backup InfoHesiveEP WorkSpaces

  291. Edit InfoHesiveEP Projects

  292. Send To Shortcut and Item Shortcut

  293. Updating an image file using InfoHesiveEP

  294. InforHesiveEP Help File Content

  295. Compiling an InfoHesiveEP WorkSpace as an exe

  296. Running the InfoHesiveEP Viewer via the icon

  297. InfoHesiveEP Creashes on Start Up

  298. Resizing tables in InfoHesiveEP

  299. InfoHesiveEP WorkSpaces Publishers Key

  300. Drag and Drop in the InfoHesiveEP Outliner

  301. Export InfoHesiveEP Docs to an iPhone or iPad

  302. Exporting InfoHesiveEP Documents to Kindle

  303. Refreshing images in InfoHesiveEP

  304. Export InfoHesiveEP Documents to Mobile Devices

  305. InfoHesiveEP Image Size Support

  306. Converting a InfoHesiveEP WorkSpace

  307. Moving, Copying and Deleting InfoHesiveEP Items

  308. InfoHesive V1 Project File

  309. The InfoHesiveEP Conversion Process

  310. HashOnClick Hash Values

  311. File conditions in UndeleteOnClick

  312. HashOnClick - Hash Values and File Contents

  313. Using EncryptOnClick on a USB key

  314. DeleteOnClick is slow when wiping disk space

  315. Being an Administrator when using FindOnClick

  316. Searching multiple drives with FindOnClick

  317. Streams zero when using FindOnClick

  318. Networth paths and FindOnClick

  319. MD5 Hash Value

  320. The FindOnClick file icons are missing

  321. Creating search shortcuts in FindOnClick

  322. FindOnClick Filenames are Green

  323. FindOnClick Filenames are Blue

  324. Explaining Streams

  325. Listing empty files in FindOnClick

  326. FindOnClick and Storage Devices

  327. Types of files searchable by FindOnClick

  328. Running FindOnClick from a USB

  329. UndeleteOnClick produces junk in file

  330. UndeleteOnClick Does not work

  331. Storage devices and UndeleteOnClick

  332. File types processed by UndeleteOnClick

  333. Strange first letter file and folder names

  334. Undeleting defragmented drives

  335. Undeleting Formatted Drives

  336. Undeleting overwritten files

  337. UndeleteOnClick - NTFS vs. a FAT file system

  338. Alternative options to UndeleteOnClick

  339. Green filenames in UndeleteOnClick

  340. Red filenames in UndeleteOnClick

  341. Blue filenames and OnClickUtilities

  342. Deleted file not shown in UndeleteOnClick

  343. Not listing empty files in FIndOnClick

  344. OnClickUtilities explain All Deleted Files folder

  345. Searching for files using UndeleteOnClick

  346. No file after emptying recycle bin

  347. Undeleting files in the Recycle Bin

  348. Guaranteeing Undeleting Files

  349. Administrator use of UndeleteOnClick

  350. Installing UndeleteOnClick

  351. Administrator rights when undeleting files

  352. Undeleting Files

  353. Evaluation Full version of UndeleteOnClick

  354. UndeleteOnClick System Requirements

  355. Explaining Patch Files

  356. Entering the OnClick Utilities serial number

  357. File types securely deleted by DeleteOnClick

  358. Command line and EncryptOnClick

  359. Matching Hash Values in OnClick Utilities

  360. EncryptOnClick Windows context menu

  361. Displaying lowercase letters in HashOnClick

  362. Disabling the Indexing Service in Windows

  363. Quickly Wiping Free Disk Space

  364. Securely Wipe Free Disk Space

  365. Stopping Differences Window Prompt

  366. Listing Empty Files in FindOnClick

  367. Exception in RunTheProfile - 112

  368. Listing empty files in UndeleteOnClick

  369. Knowing a file has been modified via FTP

  370. Restart and shutdown problems

  371. SFTP and SyncBackSE/Free

  372. FTP servers SyncBackSE-Pro have been tested on

  373. Compression error Cannot read from zip file

  374. All of my network connections are used

  375. Hidden settings change how FTP is used

  376. Component and executables in InfoHesiveEP

  377. Help is not supported in Windows Vista

  378. Network connections on login before program runs

  379. RegSvr32 failed with exit code 0x3

  380. The xxx file folder has been ignored

  381. Amazon S3 Access and Secret Keys

  382. Profiles intermittently dropped from Groups

  383. Windows 8.1 and OneDrive

  384. Amazon S3 - privileges required

  385. Issues with OnChange & OnInsert

  386. Scheduler constraints error 0x80041324

  387. Window 8 (or newer) Cancels Shutdown/Logoff during Profile run

  388. Error 1251 from networked devices

  389. Scan failed (1): Incorrect function error with some NAS drives

  390. Display problems with high DPI screen

  391. GMail 2-step Verification - using with SyncBackPro/SE/Free

  392. Exclude Time Machine files during backup

  393. Source and Destination are reversed

  394. How to change MIME Content-type for files uploaded to Cloud

  395. Creating a list for extensions to exclude in temp file-names during Safe Copy

  396. 550 The supplied message is incomplete. The signature was not verified.

  397. Limitations to the REST API of Cloud storage services

  398. Cloud Service Status

  399. 550 Data channel timed out

  400. Estimated Time Left indicator during profile runs are inaccurate

  401. "Failed to scan files: Out of memory" errors during Cloud-based backup

  402. Email a Support Ticket option opens other applications instead of default email program

  403. Permission denied writing to SD on Android

  404. Backup your Google Photos

  405. Backing up POP3 IMAP4 and Exchange email messages

  406. Migrate your Backup data to a new system

  407. TLS 1.1 and TLS 1.2 with FTP

  408. Character Encoding during FTP transfer

  409. 421 Too many connections from this IP

  410. Multiple Connection to a server or shared resource

  411. Socket Error # 10106

  412. Avast wrongly detects Win32:Banker-MGC [Trj]

  413. FTP Commands in SyncBack

  414. Use of freeFTPd is not recommended

  415. SyncBack Touch as an alternative to FTP

  416. Creating a SyncBack Touch profile

  417. RollBack/Restore from Version files

  418. Comodo Internet Security (V8)

  419. How to switch off automatic upgrade checks in SyncBack

  420. 550 Sender verify failed

  421. The requested operation requires elevation (0x800702E4)

  422. "The system cannot find the specified file" and "The system cannot find the specified path" errors when creating schedule

  423. Cloud error 400: HTTP/1.1 400 The value for one of the HTTP headers is not in the correct format.

  424. Scan failed on [/] with error code 13

  425. The shutdown and reboot command line parameters do not work

  426. Using SBMS as the License Manager for SyncBack Touch

  427. Symantec flags SyncBack with WS.Reputation.1 malware

  428. Ports used in SyncBack

  429. Folder Flattening

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