Frequently Asked Questions

  1. Support Policy

  2. Terms and Conditions

  3. Receiving e-Mail Responses From 2BrightSparks

  4. Viewing our website in another language

  5. The Latest Version Numbers & Updates

  6. 2BrightSparks Freeware

  7. Difference between Backup and Sync

  8. My serial number does not work

  9. Uninstalling and Removing SyncBack

  10. SyncBackFree-Lite-SE-Pro are different programs

  11. How to Backup Profiles

  12. Problems downloading software

  13. Problems Downloading Files

  14. Technical Support by Email

  15. Renaming a profile

  16. Copying open and locked files with SyncBackLite/SE/Pro

  17. How to capture a screenshot of your computer

  18. Software reported as security risk

  19. Linux, UNIX, or Mac Operating System Support

  20. Running SyncBackSE and SyncBackPro on a Mac

  21. Cookies and JavaScript at 2BrightSparks

  22. Receiving the 2BrightSparks Forum RSS Feed

  23. Disk Imaging Software

  24. Download the latest version of the software

  25. SyncBack System Requirements

  26. How To Back Up Thunderbird Emails

  27. Running profiles periodically in the background

  28. SyncBackPro/SE/Lite/Free simultaneous installations

  29. Forcing SyncBack to display in English

  30. The Differences window appears as top window

  31. No answer to my email

  32. Explaining Royalty Free publishing

  33. Difference between InfoHesiveEP Outliner - Editor

  34. Non-Reversable Deletion with DeleteOnClick

  35. Evaluating OnClick Utilities

  36. Validating Serial Numbers

  37. Searching the 2BrightSparks Site

  38. How to install SyncBack

  39. Explain the trial versions

  40. Redistributing Software

  41. Sending 2BrightSparks Attachments

  42. How to deal with Spam emails

  43. My anti-virus software says your software contains a virus

  44. InfoHesiveEP helps reach a wider readership

  45. SyncBack Touch and the SyncBack Management Service (SBMS)

  46. Problems Copying Text from a PDF

  47. Example uses for SyncBack Touch

Feedback and Knowledge Base