All articles

  1. "Failed to scan files: Out of memory" errors during Cloud-based backup

  2. "The system cannot find the specified file" and "The system cannot find the specified path" errors when creating schedule

  3. 0x80070005 - Access is denied error

  4. 121 - The semaphore timeout period has expired

  5. 23 Data error - cyclic redundancy check

  6. 2BrightSparks Freeware

  7. 2BrightSparks Payment Methods for Resellers

  8. 2BrightSparks Store Information

  9. 2BrightSparks Store Methods of Payments

  10. 421 Too many connections from this IP

  11. 451 Failure writing to local file

  12. 550 Data channel timed out

  13. 550 Sender verify failed

  14. 550 The supplied message is incomplete. The signature was not verified.

  15. 64 - The specified network not available

  16. A program needs your permission

  17. A scheduled task could not be created Access violation at address 005D27DB

  18. Access Denied Error Message

  19. Access Denied for folder System Volume

  20. Access hidden volumes Volume GUID

  21. Access violation at address 03A1352B

  22. Access violation at address XXXXXXXX in module vsxp-dll

  23. Access Violation error during SyncBack V7/8 uninstallation

  24. Accessing BitLocker To Go encrypted drives

  25. Administrator Privileges and SyncBack

  26. Administrator rights when undeleting files

  27. Administrator use of UndeleteOnClick

  28. All of my network connections are used

  29. Alternative options to UndeleteOnClick

  30. Amazon S3 - privileges required

  31. Amazon S3 Access and Secret Keys

  32. Anti-virus flags software as Suspicious

  33. Application fails incorrect configuration

  34. Assigning a drive letter to external USB

  35. Auto-shut down after running a schedule

  36. Automatic backup and sync when files change

  37. Automatically running a profile on login

  38. Background Scheduling and Running

  39. Backing up encrypted files to an FTP server

  40. Backing up Microsoft Outlook PST files

  41. Backing up POP3 IMAP4 and Exchange email messages

  42. Backing up to a Zip file on an FTP server

  43. Backing up to CD or DVD

  44. Backing up to multiple folders

  45. Backup - synchronize between ZIP and FTP

  46. Backup is smaller than original

  47. Backup or sync my files using Gmail - Yahoo

  48. Backup TrueCrypt containers

  49. Backup Windows Encrypting File System certificates

  50. Backup your Google Photos

  51. Backup-Sync longer than using FTP client

  52. Backup-synchronize between two FTP servers

  53. Being an Administrator when using FindOnClick

  54. Blue filenames and OnClickUtilities

  55. Bug Reporting

  56. BZip2 and other compression methods

  57. Cannot copy file - 1314

  58. Cannot copy file - 87 - The parameter is incorrect

  59. Cannot copy files or folders with full-stop

  60. Cannot copy specified file 2

  61. Cannot create - move - or copy file

  62. Cannot create a file when file already exists

  63. Cannot create task Profile Name - Access denied

  64. Cannot create task Profile Name - Logon failure

  65. Cannot display the SyncBack help file

  66. Cannot get date and time of file

  67. Cannot see hidden folders

  68. Cannot see networked drives

  69. Cannot suppress Differences in Restore

  70. CD-DVD burners are not installed

  71. Changing my compression password

  72. Character Encoding during FTP transfer

  73. Child folders and directories are not shown

  74. Closing or starting a program on a remote computer

  75. Cloud error 400: HTTP/1.1 400 The value for one of the HTTP headers is not in the correct format.

  76. Cloud Service Status

  77. Combine files split across multiple CD-DVD

  78. Command line and EncryptOnClick

  79. Common FTP errors and Socket Error messages

  80. Common problems using SAMBA with SyncBack

  81. Comodo Internet Security (V8) and file timestamps

  82. Comparison of compression methods and levels

  83. Compressed file contains different file

  84. Compression error - Cannot move temporary file

  85. Compression error - temp file - 506

  86. Compression error Cannot read from zip file

  87. Compression error prevents file process

  88. Compression error- Cannot write to zip file - 507

  89. Compression error: Cannot open zip file - 503

  90. Configuring Avast anti-virus software to ignore SyncBack

  91. Cookies and JavaScript at 2BrightSparks

  92. Copying files over the network causes problems

  93. Copying open and locked files with SyncBackLite/SE/Pro

  94. Correct drive letter when unknown

  95. Corrupted filenames in the Zip file

  96. Could not load SSL library error message

  97. CreateProcess Code 14001 error

  98. CreateProcess failed - code 2 - error

  99. Creating a debug information file

  100. Creating a list for extensions to exclude in temp file-names during Safe Copy

  101. Creating a network share to backup or synchronize

  102. Creating a shortcut to run SyncBack

  103. Creating a SyncBack Touch profile

  104. Creating scripts and plugins for SyncBackPro

  105. Creating search shortcuts in FindOnClick

  106. Creating versions when not using ZIP

  107. Credit Card Transactions

  108. Defining Non-Profit status

  109. Defining the source to be compressed ZIP file

  110. Delayed Write Failed error message from Windows

  111. Deleted file not shown in UndeleteOnClick

  112. DeleteFile failed - code 5 Access is denied

  113. DeleteOnClick is slow when wiping disk space

  114. Deleting profile deletes it from all groups

  115. Deploying in a Microsoft Active Directory

  116. Desktop icons disappear when running a profile

  117. Desktop Search programs and open-locked files

  118. Devices which mount using MTP-PTP

  119. Difference between Backup and Sync

  120. Differences between 32-bit and 64-bit versions of SyncBack

  121. Differences window does not show all files

  122. Disabling the Indexing Service in Windows

  123. Disk Imaging Software

  124. Display problems with high DPI screen

  125. Displaying lowercase letters in HashOnClick

  126. Download the latest version of the software

  127. Email a Support Ticket option opens other applications instead of default email program

  128. Email cannot be deleted it is a re-scan

  129. Emailing logs to a Google gmail account

  130. eml files have wrong last modification date time

  131. Empty folders-directories created in source

  132. EncryptOnClick Windows context menu

  133. Entering the OnClick Utilities serial number

  134. Error - profile with that name already exists

  135. Error - the file is being used by another process

  136. Error 0x00002745 when testing email settings

  137. Error 0x80090016 or 0x8009000f

  138. Error 1251 from networked devices

  139. Estimated Time Left indicator during profile runs are inaccurate

  140. Evaluating OnClick Utilities

  141. Evaluation Full version of UndeleteOnClick

  142. Example filters for SyncBack

  143. Example uses for SyncBack Touch

  144. Exception in RunTheProfile - 112

  145. Exception in RunTheProfile - the file exists

  146. Exclude Time Machine files during backup

  147. Expected another server reply - No such file

  148. Explain Fast Backups

  149. Explain the Ownership Rights of your Software

  150. Explain the trial versions

  151. Explain the US Fair Credit Billing Act

  152. Explaining A Collision

  153. Explaining Patch Files

  154. Explaining Streams

  155. External exception E06D7363

  156. Failed to access the shadow volume

  157. Failed to scan files- Cloud error 403 Forbidden

  158. File and folder permissions are not copied

  159. File conditions in UndeleteOnClick

  160. File icons not displaying or are corrupted

  161. File size exceeds limit and cannot be saved

  162. File types processed by UndeleteOnClick

  163. File types securely deleted by DeleteOnClick

  164. Files and folders not selected are included

  165. Files with a leading dot or period are hidden

  166. Filtered files and folders not deleted

  167. FindOnClick and Storage Devices

  168. FindOnClick Filenames are Blue

  169. FindOnClick Filenames are Green

  170. Folder Flattening

  171. Forcing SyncBack to display in English

  172. Frequently Asked Questions (FAQ) on SyncBack Licensing

  173. FTP - FTPS and SFTP servers

  174. FTP Commands in SyncBack

  175. FTP is not supported on Windows 2000

  176. FTP server last modification date time changes

  177. FTP servers may restrict number of files

  178. FTP servers SyncBackSE-Pro have been tested on

  179. FTP settings that improve speed

  180. FTP shortcut files are missing with Serv-U

  181. FTP Support of MDTM - MFMT SITE UTIME

  182. GetFolder SyncBack-username exception

  183. Gmail 2-step Verification - using with SyncBackPro/SE/Lite/Free

  184. Green filenames in UndeleteOnClick

  185. Guaranteeing Undeleting Files

  186. HashOnClick - Hash Values and File Contents

  187. HashOnClick Hash Values

  188. HHCTRL error entries in Windows Event Log

  189. Hidden settings change how FTP is used

  190. How To Back Up Thunderbird Emails

  191. How to backup from a HTTP web server

  192. How to Backup Profiles

  193. How to capture a screenshot of your computer

  194. How to change MIME Content-type for files uploaded to Cloud

  195. How to create an SFTP - SSH - Key

  196. How to deal with Spam emails

  197. How to encrypt files without using compression

  198. How to install SyncBack

  199. How to Pay for Software from 2BrightSparks

  200. How to pay via PayPal

  201. How to Quit a Frozen Program

  202. How to Restore Profiles

  203. How to see the list of scheduled jobs

  204. How to set the error level for a batch file

  205. How to set up a different schedule at the weekends to that of a weekday

  206. How to switch off automatic upgrade checks in SyncBack

  207. How to troubleshoot hibernation and standby issues in Windows

  208. HTML Help File Problems

  209. HTML log files do not open with default browser

  210. I can now see the profiles of other users

  211. I cannot change the order of the profiles

  212. I Do Not Remember Purchasing Software From You

  213. I do not want SyncBack to export profiles

  214. I Have Lost My Serial Number

  215. I Represent a Tax Exempt Non-Profit Organization

  216. Imported group profile does not appear

  217. Incorrectly reports no files on FTP server

  218. Information to include for technical support

  219. Install SyncBack with no prompts

  220. Installing SyncBack-Lite-SE-Pro with different version

  221. Installing UndeleteOnClick

  222. Invalid self-extractor configuration

  223. Issues with OnChange & OnInsert

  224. Junction Points - Reparse Points

  225. Junction Points in Vista

  226. Knowing a file has been modified via FTP

  227. Known bugs and problems with SyncBack

  228. Licensing for Education and Non Profit

  229. Licensing OnClick Utilities

  230. Limitations to the REST API of Cloud storage services

  231. Linux, UNIX, or Mac Operating System Support

  232. Listing empty files in FindOnClick

  233. Listing Empty Files in FindOnClick

  234. Listing empty files in UndeleteOnClick

  235. Logon failure unknown user name 0x8007052E

  236. Logon failure user not granted logon

  237. Making FTP the source and backup from FTP

  238. Mapped drive connections are lost

  239. Matching Hash Values in OnClick Utilities

  240. Maximum file size with FTP

  241. Maximum file sizes

  242. MD5 Hash Value

  243. Memory RAM usage comparison

  244. Microsoft Application Verifier

  245. Migrate your Backup data to a new system

  246. Most common reasons for files being skipped

  247. Moving where profile settings are stored

  248. MP3 files copied even though they are not changed

  249. Multiple Connection to a server or shared resource

  250. My anti-virus software says your software contains a virus

  251. My serial number does not work

  252. Network Attached Storage - NAS devices

  253. Network connections on login before program runs

  254. Network failure error

  255. Network freeze when running backups

  256. Network resource or device unavailable

  257. Networth paths and FindOnClick

  258. No account info in the Task Scheduler

  259. No answer to my email

  260. No file after emptying recycle bin

  261. No sub-folders are found in a DFS share

  262. Non-Allocatable Space on CD or DVD

  263. Non-Reversable Deletion with DeleteOnClick

  264. Not enough server storage available

  265. Not listing empty files in FIndOnClick

  266. Notify me of missed tasks (schedules)

  267. OnClickUtilities explain All Deleted Files folder

  268. Order and Payment Confirmation

  269. Ordinal 3253 not located in dynamic link library

  270. Password storage

  271. Permission denied writing to SD on Android

  272. Phone and Fax Payments

  273. Polite people say HELO first

  274. Ports used in SyncBack

  275. Preserving archive attribute on copied files

  276. Problems copying files to an external USB

  277. Problems Downloading Files

  278. Problems downloading software

  279. Profile only copies new and changed files

  280. Profiles begin to run slowly

  281. Profiles intermittently dropped from Groups

  282. Profiles on login run slowly

  283. Program attempts to connect with Firewall

  284. Programs or processes that are being used

  285. Quickly Wiping Free Disk Space

  286. Read-only NTFS encrypted files cannot be copied

  287. Receiving e-Mail Responses From 2BrightSparks

  288. Receiving the 2BrightSparks Forum RSS Feed

  289. Receiving the log email on profile run

  290. Recursive junction-mount point non-critical error

  291. Red filenames in UndeleteOnClick

  292. Redistributing Software

  293. Reducing the CPU usage when running a profile

  294. Refunds

  295. RegSvr32 failed with exit code 0x3

  296. Remote network is not reachable by the transport

  297. Removal of split from S3 Cloud functionality

  298. Renaming a profile

  299. Request time and current time difference too large

  300. Rescan fails to copy based on archive attribute

  301. Restart and shutdown problems

  302. Restore one or a selection of my files

  303. Revert saved default settings back to factory configuration

  304. RollBack/Restore from Version files

  305. Running FindOnClick from a USB

  306. Running profiles periodically in the background

  307. Running scheduled tasks with blank Windows login

  308. Running SyncBack from an external storage device (No Install Version)

  309. Running SyncBackSE and SyncBackPro on a Mac

  310. Safe Computing

  311. Safe copy failed to rename temp file

  312. Safe Secure Store Orders

  313. Sandboxie and SyncBack

  314. SBMS Licensing

  315. Scan failed (19): The media is write protected

  316. Scan failed Connection closed

  317. Scan failed on [/] with error code 13

  318. Scan Failure using network drives

  319. Scheduler constraints error 0x80041324

  320. Scheduling Other Jobs with SyncBack

  321. Searching for files using UndeleteOnClick

  322. Searching multiple drives with FindOnClick

  323. Searching the 2BrightSparks Site

  324. Securely Wipe Free Disk Space

  325. Sending 2BrightSparks Attachments

  326. Sending a profile result to Twitter

  327. Set SyncBack to automatically start with Windows

  328. Setting default profiles

  329. Setup has detected SyncBack currently running

  330. SFTP and SyncBack

  331. Short and long form filenames causes problems

  332. Side effects using Fast Backups

  333. Simulated Runs

  334. Situations under which a profile can be run

  335. Slow performance with a firewire device on Windows

  336. Socket Error # 10106

  337. Software License Agreement

  338. Software reported as security risk

  339. Solutions to problems with backup to CD-DVD

  340. Some of my profile names are shown in blue

  341. Source and Destination are reversed

  342. Source as FTP Server

  343. Starting and Stopping the Windows Scheduler

  344. Sticky Password Manager freezes SyncBack application

  345. STOP 0x00000019 Bad_Pool_Header

  346. Stopping Differences Window Prompt

  347. Storage devices and UndeleteOnClick

  348. Strange first letter file and folder names

  349. Streams zero when using FindOnClick

  350. Support Policy

  351. Switching from Dropbox V1 to Dropbox V2 API

  352. Switching/migrating to 64-bit SyncBackPro/SE

  353. Sync profile copies deleted files

  354. SyncBack and Amazon S3

  355. SyncBack does not start minimized on login

  356. SyncBack in task bar but not on screen

  357. SyncBack is stuck in a loop on FTP

  358. SyncBack Licensing (For Lite, SE and Pro)

  359. SyncBack login for scheduled tasks

  360. SyncBack runs slowly when using anti-virus software

  361. SyncBack supported storage devices

  362. SyncBack System Requirements

  363. SyncBack Touch and the SyncBack Management Service (SBMS)

  364. SyncBack Touch as an alternative to FTP

  365. SyncBack Touch Guide

  366. SyncBack Touch licensing

  367. SyncBack Upgrade Assurance

  368. SyncBack will not run with Scheduler

  369. SyncBackFree-Lite-SE-Pro are different programs

  370. SyncBackLite-SE-Pro icons show as generic icons

  371. SyncBackPro CD-DVD burning and Windows 8 (or newer)

  372. SyncBackPro V8.4.5.0 (or older) and V7.12.10.0 (or older) stops working with Box cloud (TLS 1.1 or newer required)

  373. SyncBackPro/SE/Lite/Free simultaneous installations

  374. SyncBackSE-Pro Major Version Upgrades

  375. SyncBackSE-Pro scans with Fast Backups

  376. System32 copied files are unexpected

  377. Tape Backup

  378. Technical Support by Email

  379. Terms and Conditions

  380. The $SBV$ folder - directory

  381. The advantages of credit card payments

  382. The application failed to initialize properly

  383. The difference between Active and Passive for FTP

  384. The Difference Between FTPS and SFTP

  385. The Differences Between File Systems

  386. The Differences window appears as top window

  387. The drive X does not exist

  388. The End-User License Agreement

  389. The file cannot be accessed by the system (1920) – Windows 10 April 2018 update

  390. The file could not be checked for changes

  391. The FindOnClick file icons are missing

  392. The first run of a profile takes a long time

  393. The Format of the Text Log File

  394. The last modification date and time are wrong

  395. The Latest Version Numbers & Updates

  396. The license for FTP was not accepted

  397. The maximum number of files for a profile

  398. The maximum path - filename length

  399. The process cannot access the file

  400. The profile file (filename) does not contain a registry setting file

  401. The requested operation requires elevation (0x800702E4) - Windows 10 Scheduler Issue

  402. The shutdown and reboot command line parameters do not work

  403. The Store Will Not Accept My Card Details

  404. The SyncBack icon is not shown

  405. The Syncback Management System Guide

  406. The Windows Task Scheduler

  407. The xxx file folder has been ignored

  408. This security ID may not be assigned

  409. Thread Error Invalid handle- 6

  410. Timed-out waiting for access to VSS DLL

  411. TLS 1.1 and TLS 1.2 with FTP

  412. Transaction support did not start or was shut down

  413. Transferring profiles from one computer to another

  414. Translating the SyncBack user interface

  415. Types of files searchable by FindOnClick

  416. U3 and SyncBack

  417. Unable to send email - Error with connecting server

  418. UndeleteOnClick - NTFS vs. a FAT file system

  419. UndeleteOnClick Does not work

  420. UndeleteOnClick produces junk in file

  421. UndeleteOnClick System Requirements

  422. Undeleting defragmented drives

  423. Undeleting Files

  424. Undeleting files in the Recycle Bin

  425. Undeleting Formatted Drives

  426. Undeleting overwritten files

  427. Unexpected changes to Microsoft Money files

  428. Uninstalling and Removing SyncBack

  429. Unsubscribe from mailing lists

  430. Updating software by 2BrightSparks

  431. Upgrade Policy for SyncBack (excluding SyncBackFree)

  432. Upgrading from SyncBackSE to SyncBackPro

  433. Use of freeFTPd is not recommended

  434. Using EncryptOnClick on a USB key

  435. Using Fast Backups on all profile types

  436. Using SBMS as the License Manager for SyncBack Touch

  437. Using SyncBack with Maxtor OneTouch button

  438. Using the files modification date - time

  439. Validating Serial Numbers

  440. Variables

  441. VAT and Tax on 2BrightSparks Purchases

  442. Verify files are copied correctly

  443. Verifying IP address with MAC address

  444. Viewing a profile log

  445. Viewing our website in another language


  447. VSS_E_PROVIDER_VETO error on volume

  448. VSS_E_WRITER_INFRASTRUCTURE error on volume

  449. Warning in log file - files cannot be copied

  450. Web site status

  451. Web Store Multi-Currency Payments

  452. Web Store Problems

  453. Web Store Security

  454. WebDav and SyncBack

  455. WebDrive and SyncBack

  456. Where profiles settings are stored

  457. Where SyncBackPro stores its database files

  458. Why scheduling is better than running as a service

  459. Why SyncBack Touch Does Not Work With iOS

  460. Window 8 (or newer) Cancels Shutdown/Logoff during Profile run

  461. Windows 10 and OneDrive Files On-Demand

  462. Windows 8.1 and OneDrive

  463. Windows error system call level

  464. Windows Event Log has entry after uninstalling

  465. Windows Socket Errors

  466. Windows Task Scheduler Fails

  467. XceedZip-dll cannot be deleted on installation

  468. XceedZip-dll is not registered or missing

  469. Your Software Broke My Hardware

  470. Your Store reports my card is invalid

Feedback and Knowledge Base