All articles

  1. "Failed to scan files: Out of memory" errors during Cloud-based backup

  2. "The system cannot find the specified file" and "The system cannot find the specified path" errors when creating schedule

  3. 0x80070005 - Access is denied error

  4. 121 - The semaphore timeout period has expired

  5. 23 Data error - cyclic redundancy check

  6. 2BrightSparks Freeware

  7. 2BrightSparks Store Information

  8. 2BrightSparks Store Methods of Payments

  9. 421 Too many connections from this IP

  10. 451 Failure writing to local file

  11. 550 Data channel timed out

  12. 550 Sender verify failed

  13. 550 The supplied message is incomplete. The signature was not verified.

  14. 64 - The specified network not available

  15. A program needs your permission

  16. A scheduled task could not be created Access violation at address 005D27DB

  17. Access Denied Error Message

  18. Access Denied for folder System Volume

  19. Access hidden volumes Volume GUID

  20. Access violation at address 03A1352B

  21. Access violation at address XXXXXXXX in module vsxp-dll

  22. Access Violation error during SyncBack V7/8 uninstallation

  23. Accessing BitLocker To Go encrypted drives

  24. Administrator Privileges and SyncBack

  25. Administrator rights when undeleting files

  26. Administrator use of UndeleteOnClick

  27. All of my network connections are used

  28. Alternative options to UndeleteOnClick

  29. Amazon S3 - privileges required

  30. Amazon S3 Access and Secret Keys

  31. Anti-virus flags software as Suspicious

  32. Application fails incorrect configuration

  33. Assigning a drive letter to external USB

  34. Auto-shut down after running a schedule

  35. Automatic backup and sync when files change

  36. Automatically running a profile on login

  37. AutoSave backup InfoHesiveEP WorkSpaces

  38. Background Scheduling and Running

  39. Backing up encrypted files to an FTP server

  40. Backing up Microsoft Outlook PST files

  41. Backing up POP3 IMAP4 and Exchange email messages

  42. Backing up to a CD-RW - DVD+RW - or DVD-RW

  43. Backing up to a Zip file on an FTP server

  44. Backing up to CD or DVD

  45. Backing up to multiple folders

  46. Backup - synchronize between ZIP and FTP

  47. Backup is smaller than original

  48. Backup or sync my files using Gmail - Yahoo

  49. Backup TrueCrypt containers

  50. Backup Windows Encrypting File System certificates

  51. Backup your Google Photos

  52. Backup-Sync longer than using FTP client

  53. Backup-synchronize between two FTP servers

  54. Being an Administrator when using FindOnClick

  55. Blue filenames and OnClickUtilities

  56. Bug Reporting

  57. BZip2 and other compression methods

  58. Cannot copy file - 1314

  59. Cannot copy file - 87 - The parameter is incorrect

  60. Cannot copy files or folders with full-stop

  61. Cannot copy specified file 2

  62. Cannot create - move - or copy file

  63. Cannot create a file when file already exists

  64. Cannot create task Profile Name - Access denied

  65. Cannot create task Profile Name - Logon failure

  66. Cannot display the SyncBack help file

  67. Cannot get date and time of file

  68. Cannot see hidden folders

  69. Cannot see networked drives

  70. Cannot suppress Differences in Restore

  71. CD-DVD burners are not installed

  72. Changing my compression password

  73. Character Encoding during FTP transfer

  74. Checking V3 to V4 profiles

  75. Child folders and directories are not shown

  76. Closing or starting a program on a remote computer

  77. Cloud error 400: HTTP/1.1 400 The value for one of the HTTP headers is not in the correct format.

  78. Cloud Service Status

  79. Combine files split across multiple CD-DVD

  80. Command line and EncryptOnClick

  81. Common FTP errors and Socket Error messages

  82. Common problems using SAMBA with SyncBack

  83. Comodo Internet Security (V8) and file timestamps

  84. Comparison of compression methods and levels

  85. Compiling an InfoHesiveEP WorkSpace as an exe

  86. Component and executables in InfoHesiveEP

  87. Compressed file contains different file

  88. Compression error - Cannot move temporary file

  89. Compression error - temp file - 506

  90. Compression error Cannot read from zip file

  91. Compression error prevents file process

  92. Compression error- Cannot write to zip file - 507

  93. Compression error: Cannot open zip file - 503

  94. Configuring Avast anti-virus software to ignore SyncBack

  95. Converting a InfoHesiveEP WorkSpace

  96. Cookies and JavaScript at 2BrightSparks

  97. Copying files over the network causes problems

  98. Copying open and locked files with SyncBackLite/SE/Pro

  99. Correct drive letter when unknown

  100. Corrupted filenames in the Zip file

  101. Could not load SSL library error message

  102. CreateProcess Code 14001 error

  103. CreateProcess failed - code 2 - error

  104. Creating a debug information file

  105. Creating a list for extensions to exclude in temp file-names during Safe Copy

  106. Creating a network share to backup or synchronize

  107. Creating a shortcut to run SyncBack

  108. Creating a SyncBack Touch profile

  109. Creating scripts and plugins for SyncBackPro

  110. Creating search shortcuts in FindOnClick

  111. Creating versions when not using ZIP

  112. Credit Card Transactions

  113. Defining Non-Profit status

  114. Defining the source to be compressed ZIP file

  115. Delayed Write Failed error message from Windows

  116. Deleted file not shown in UndeleteOnClick

  117. DeleteFile failed - code 5 Access is denied

  118. DeleteOnClick is slow when wiping disk space

  119. Deleting profile deletes it from all groups

  120. Deploying in a Microsoft Active Directory

  121. Desktop icons disappear when running a profile

  122. Desktop Search programs and open-locked files

  123. Devices which mount using MTP-PTP

  124. Difference between a Topic and an Article

  125. Difference between Backup and Sync

  126. Difference between InfoHesiveEP Outliner - Editor

  127. Differences window does not show all files

  128. Different WorkSpaces in InfoHesiveEP

  129. Disabling the Indexing Service in Windows

  130. Disk Imaging Software

  131. Display problems with high DPI screen

  132. Displaying lowercase letters in HashOnClick

  133. Download the latest version of the software

  134. Drag and Drop in the InfoHesiveEP Outliner

  135. Edit InfoHesiveEP Projects

  136. Email a Support Ticket option opens other applications instead of default email program

  137. Email cannot be deleted it is a re-scan

  138. Emailing logs to a Google gmail account

  139. eml files have wrong last modification date time

  140. Empty folders-directories created in source

  141. EncryptOnClick Windows context menu

  142. Entering the OnClick Utilities serial number

  143. Error - profile with that name already exists

  144. Error - the file is being used by another process

  145. Error 0x00002745 when testing email settings

  146. Error 0x80090016 or 0x8009000f

  147. Error 1251 from networked devices

  148. Error Performing Inpage Operation

  149. Estimated Time Left indicator during profile runs are inaccurate

  150. Evaluating OnClick Utilities

  151. Evaluation Full version of UndeleteOnClick

  152. Example filters for SyncBack

  153. Example uses for SyncBack Touch

  154. Exception in RunTheProfile - 112

  155. Exception in RunTheProfile - the file exists

  156. Exclude Time Machine files during backup

  157. Expected another server reply - No such file

  158. Explain Fast Backups

  159. Explain the Ownership Rights of your Software

  160. Explain the trial versions

  161. Explain the US Fair Credit Billing Act

  162. Explaining A Collision

  163. Explaining Patch Files

  164. Explaining Royalty Free publishing

  165. Explaining Streams

  166. Export InfoHesiveEP Docs to an iPhone or iPad

  167. Export InfoHesiveEP Documents to Mobile Devices

  168. Exporting InfoHesiveEP Documents to Kindle

  169. External exception E06D7363

  170. Failed to access the shadow volume

  171. Failed to scan files- Cloud error 403 Forbidden

  172. File and folder permissions are not copied

  173. File conditions in UndeleteOnClick

  174. File icons not displaying or are corrupted

  175. File size exceeds limit and cannot be saved

  176. File types processed by UndeleteOnClick

  177. File types securely deleted by DeleteOnClick

  178. Files and folders not selected are included

  179. Files that are installed with SyncBackPro V7

  180. Files that are installed with SyncBackSE V7

  181. Files to backup in an XP Mode virtual machine

  182. Files with a leading dot or period are hidden

  183. Filtered files and folders not deleted

  184. FindOnClick and Storage Devices

  185. FindOnClick Filenames are Blue

  186. FindOnClick Filenames are Green

  187. Folder Flattening

  188. Forcing SyncBack to display in English

  189. FTP - FTPS and SFTP servers

  190. FTP Commands in SyncBack

  191. FTP is not supported on Windows 2000

  192. FTP server last modification date time changes

  193. FTP servers may restrict number of files

  194. FTP servers SyncBackSE-Pro have been tested on

  195. FTP settings that improve speed

  196. FTP shortcut files are missing with Serv-U

  197. FTP Support of MDTM - MFMT SITE UTIME

  198. GetFolder SyncBack-username exception

  199. Gmail 2-step Verification - using with SyncBackPro/SE/Lite/Free

  200. Green filenames in UndeleteOnClick

  201. Guaranteeing Undeleting Files

  202. HashOnClick - Hash Values and File Contents

  203. HashOnClick Hash Values

  204. HHCTRL error entries in Windows Event Log

  205. Hidden settings change how FTP is used

  206. How To Back Up Thunderbird Emails

  207. How to backup from a HTTP web server

  208. How to Backup Profiles

  209. How to capture a screenshot of your computer

  210. How to change MIME Content-type for files uploaded to Cloud

  211. How to create an SFTP - SSH - Key

  212. How to deal with Spam emails

  213. How to encrypt files without using compression

  214. How to install SyncBack

  215. How to Pay for Software from 2BrightSparks

  216. How to pay via PayPal

  217. How to Quit a Frozen Program

  218. How to Restore Profiles

  219. How to see the list of scheduled jobs

  220. How to set the error level for a batch file

  221. How to set up a different schedule at the weekends to that of a weekday

  222. How to switch off automatic upgrade checks in SyncBack

  223. How to troubleshoot hibernation and standby issues in Windows

  224. HTML Help File Problems

  225. HTML log files do not open with default browser

  226. I can now see the profiles of other users

  227. I cannot change the order of the profiles

  228. I Do Not Remember Purchasing Software From You

  229. I do not want SyncBack to export profiles

  230. I Have Lost My Serial Number

  231. I Represent a Tax Exempt Non-Profit Organization

  232. Imported group profile does not appear

  233. Incorrectly reports no files on FTP server

  234. InfoHesive V1 Project File

  235. InfoHesiveEP Creashes on Start Up

  236. InfoHesiveEP helps reach a wider readership

  237. InfoHesiveEP Image Size Support

  238. InfoHesiveEP is crashing

  239. InfoHesiveEP Send To with my email program

  240. InfoHesiveEP WorkSpaces Publishers Key

  241. InforHesiveEP Help File Content

  242. Information to include for technical support

  243. Install SyncBack with no prompts

  244. Installing SyncBack-Lite-SE-Pro with different version

  245. Installing UndeleteOnClick

  246. Invalid self-extractor configuration

  247. Issues with OnChange & OnInsert

  248. Junction Points - Reparse Points

  249. Junction Points in Vista

  250. Knowing a file has been modified via FTP

  251. Known bugs and problems with SyncBack

  252. Licensing for Education and Non Profit

  253. Licensing OnClick Utilities

  254. Limitations to the REST API of Cloud storage services

  255. Linux, UNIX, or Mac Operating System Support

  256. Listing empty files in FindOnClick

  257. Listing Empty Files in FindOnClick

  258. Listing empty files in UndeleteOnClick

  259. Logon failure unknown user name 0x8007052E

  260. Logon failure user not granted logon

  261. Making FTP the source and backup from FTP

  262. Mapped drive connections are lost

  263. Matching Hash Values in OnClick Utilities

  264. Maximum file size with FTP

  265. Maximum file sizes

  266. MD5 Hash Value

  267. Memory RAM usage comparison

  268. Microsoft Application Verifier

  269. Migrate your Backup data to a new system

  270. Most common reasons for files being skipped

  271. Moving where profile settings are stored

  272. Moving, Copying and Deleting InfoHesiveEP Items

  273. MP3 files copied even though they are not changed

  274. Multiple Connection to a server or shared resource

  275. My anti-virus software says your software contains a virus

  276. My serial number does not work

  277. Network Attached Storage - NAS devices

  278. Network connections on login before program runs

  279. Network failure error

  280. Network freeze when running backups

  281. Network resource or device unavailable

  282. Networth paths and FindOnClick

  283. No account info in the Task Scheduler

  284. No answer to my email

  285. No file after emptying recycle bin

  286. No sub-folders are found in a DFS share

  287. Non-Allocatable Space on CD or DVD

  288. Non-Reversable Deletion with DeleteOnClick

  289. Not enough server storage available

  290. Not listing empty files in FIndOnClick

  291. Notify me of missed tasks (schedules)

  292. OnClickUtilities explain All Deleted Files folder

  293. Order and Payment Confirmation

  294. Ordinal 3253 not located in dynamic link library

  295. Password storage

  296. Permission denied writing to SD on Android

  297. Phone and Fax Payments

  298. Polite people say HELO first

  299. Ports used in SyncBack

  300. Preserving archive attribute on copied files

  301. Problems copying files to an external USB

  302. Problems Copying Text from a PDF

  303. Problems Downloading Files

  304. Problems downloading software

  305. Profile only copies new and changed files

  306. Profiles begin to run slowly

  307. Profiles intermittently dropped from Groups

  308. Profiles on login run slowly

  309. Program attempts to connect with Firewall

  310. Programs or processes that are being used

  311. Quickly Wiping Free Disk Space

  312. Read-only NTFS encrypted files cannot be copied

  313. Receiving e-Mail Responses From 2BrightSparks

  314. Receiving the 2BrightSparks Forum RSS Feed

  315. Receiving the log email on profile run

  316. Recursive junction-mount point non-critical error

  317. Red filenames in UndeleteOnClick

  318. Redistributing Software

  319. Reducing the CPU usage when running a profile

  320. Reducing the size of SyncBackSE

  321. Refreshing images in InfoHesiveEP

  322. Refunds

  323. RegSvr32 failed with exit code 0x3

  324. Remote network is not reachable by the transport

  325. Removal of split from S3 Cloud functionality

  326. Renaming a profile

  327. Request time and current time difference too large

  328. Rescan fails to copy based on archive attribute

  329. Resizing tables in InfoHesiveEP

  330. Restart and shutdown problems

  331. Restore one or a selection of my files

  332. Revert saved default settings back to factory configuration

  333. RollBack/Restore from Version files

  334. Running FindOnClick from a USB

  335. Running profiles periodically in the background

  336. Running scheduled tasks with blank Windows login

  337. Running SyncBack from an external storage device (No Install Version)

  338. Running SyncBackSE and SyncBackPro on a Mac

  339. Running the InfoHesiveEP Viewer via the icon

  340. Safe Computing

  341. Safe copy failed to rename temp file

  342. Safe Secure Store Orders

  343. Sandboxie and SyncBack

  344. SBMS Licensing

  345. Scan failed Connection closed

  346. Scan failed on [/] with error code 13

  347. Scan Failure using network drives

  348. Scheduler constraints error 0x80041324

  349. Scheduling Other Jobs with SyncBack

  350. Searching for files using UndeleteOnClick

  351. Searching multiple drives with FindOnClick

  352. Searching the 2BrightSparks Site

  353. Securely Wipe Free Disk Space

  354. See WorkSpace with InfoHesiveEP folder

  355. Send To Shortcut and Item Shortcut

  356. Sending 2BrightSparks Attachments

  357. Sending a profile result to Twitter

  358. Set SyncBack to automatically start with Windows

  359. Setting default profiles

  360. Setup has detected SyncBack currently running

  361. SFTP and SyncBack

  362. Short and long form filenames causes problems

  363. Side effects using Fast Backups

  364. Simulated Runs

  365. Situations under which a profile can be run

  366. Slow performance with a firewire device on Windows

  367. SmartSync profile copies deleted files

  368. Socket Error # 10106

  369. Software License Agreement

  370. Software reported as security risk

  371. Solutions to problems with backup to CD-DVD

  372. Some of my profile names are shown in blue

  373. Source and Destination are reversed

  374. Source as FTP Server

  375. Starting and Stopping the Windows Scheduler

  376. Sticky Password Manager freezes SyncBack application

  377. STOP 0x00000019 Bad_Pool_Header

  378. Stopping Differences Window Prompt

  379. Storage devices and UndeleteOnClick

  380. Strange first letter file and folder names

  381. Streams zero when using FindOnClick

  382. Support Policy

  383. Switching from Dropbox V1 to Dropbox V2 API

  384. SyncBack and Amazon S3

  385. SyncBack does not start minimized on login

  386. SyncBack in task bar but not on screen

  387. SyncBack is stuck in a loop on FTP

  388. SyncBack Licensing (For Lite, SE and Pro)

  389. SyncBack login for scheduled tasks

  390. SyncBack runs slowly when using anti-virus software

  391. SyncBack supported storage devices

  392. SyncBack System Requirements

  393. SyncBack Touch and the SyncBack Management Service (SBMS)

  394. SyncBack Touch as an alternative to FTP

  395. SyncBack Touch Guide

  396. SyncBack Touch licensing

  397. SyncBack Upgrade Assurance

  398. SyncBack will not run with Scheduler

  399. SyncBackFree-Lite-SE-Pro are different programs

  400. SyncBackLite-SE-Pro icons show as generic icons

  401. SyncBackPro CD-DVD burning and Windows 8 (or newer)

  402. SyncBackPro/SE/Lite/Free simultaneous installations

  403. SyncBackSE-Pro scans with Fast Backups

  404. SyncBackSE-Pro Version 8 Upgrades

  405. System32 copied files are unexpected

  406. Tape Backup

  407. Technical Support by Email

  408. Terms and Conditions

  409. The $SBV$ folder - directory

  410. The advantages of credit card payments

  411. The application failed to initialize properly

  412. The difference between Active and Passive for FTP

  413. The Difference Between FTPS and SFTP

  414. The Differences Between File Systems

  415. The Differences window appears as top window

  416. The drive X does not exist

  417. The End-User License Agreement

  418. The file could not be checked for changes

  419. The FindOnClick file icons are missing

  420. The first run of a profile takes a long time

  421. The Format of the Text Log File

  422. The InfoHesiveEP Conversion Process

  423. The last modification date and time are wrong

  424. The Latest Version Numbers & Updates

  425. The license for FTP was not accepted

  426. The maximum number of files for a profile

  427. The maximum path - filename length

  428. The process cannot access the file

  429. The profile file (filename) does not contain a registry setting file

  430. The requested operation requires elevation (0x800702E4)

  431. The shutdown and reboot command line parameters do not work

  432. The Store Will Not Accept My Card Details

  433. The SyncBack icon is not shown

  434. The Syncback Management System Guide

  435. The Windows Task Scheduler

  436. The xxx file folder has been ignored

  437. This security ID may not be assigned

  438. Thread Error Invalid handle- 6

  439. Timed-out waiting for access to VSS DLL

  440. TLS 1.1 and TLS 1.2 with FTP

  441. Transaction support did not start or was shut down

  442. Transferring profiles from one computer to another

  443. Translating the SyncBack user interface

  444. Types of files searchable by FindOnClick

  445. U3 and SyncBack

  446. Unable to send email - Error with connecting server

  447. UndeleteOnClick - NTFS vs. a FAT file system

  448. UndeleteOnClick Does not work

  449. UndeleteOnClick produces junk in file

  450. UndeleteOnClick System Requirements

  451. Undeleting defragmented drives

  452. Undeleting Files

  453. Undeleting files in the Recycle Bin

  454. Undeleting Formatted Drives

  455. Undeleting overwritten files

  456. Unexpected changes to Microsoft Money files

  457. Uninstalling and Removing SyncBack

  458. Updating an image file using InfoHesiveEP

  459. Updating software by 2BrightSparks

  460. Upgrade Policy for SyncBack (excluding SyncBackFree)

  461. Upgrading from SyncBackSE to SyncBackPro

  462. Use of freeFTPd is not recommended

  463. Using EncryptOnClick on a USB key

  464. Using Fast Backups on all profile types

  465. Using SBMS as the License Manager for SyncBack Touch

  466. Using SyncBack with Maxtor OneTouch button

  467. Using the files modification date - time

  468. Validating Serial Numbers

  469. Variables

  470. VAT and Tax on 2BrightSparks Purchases

  471. Verify files are copied correctly

  472. Verifying IP address with MAC address

  473. Viewing a profile log

  474. Viewing our website in another language

  475. VSS-E-MAXIMUM-NUMBER-OF-SNAPSHOTS-REACHED

  476. VSS_E_PROVIDER_VETO error on volume

  477. VSS_E_WRITER_INFRASTRUCTURE error on volume

  478. Warning in log file - files cannot be copied

  479. Web Store Multi-Currency Payments

  480. Web Store Problems

  481. Web Store Security

  482. WebDav and SyncBack

  483. WebDrive and SyncBack

  484. What should I remember about Fast Backups?

  485. Where profiles settings are stored

  486. Where SyncBackPro stores its database files

  487. Why scheduling is better than running as a service

  488. Why SyncBack Touch Does Not Work With iOS

  489. Window 8 (or newer) Cancels Shutdown/Logoff during Profile run

  490. Windows 8.1 and OneDrive

  491. Windows error system call level

  492. Windows Event Log has entry after uninstalling

  493. Windows Task Scheduler Fails

  494. XceedZip-dll cannot be deleted on installation

  495. XceedZip-dll is not registered or missing

  496. Your Software Broke My Hardware

  497. Your Store reports my card is invalid

Feedback and Knowledge Base