All articles

  1. "Failed to scan files: Out of memory" errors during Cloud-based backup

  2. "The system cannot find the specified file" and "The system cannot find the specified path" errors when creating schedule

  3. 0x80070005 - Access is denied error

  4. 121 - The semaphore timeout period has expired

  5. 23 Data error - cyclic redundancy check

  6. 2BrightSparks Freeware

  7. 2BrightSparks Store Information

  8. 2BrightSparks Store Methods of Payments

  9. 421 Too many connections from this IP

  10. 451 Failure writing to local file

  11. 550 Data channel timed out

  12. 550 Sender verify failed

  13. 550 The supplied message is incomplete. The signature was not verified.

  14. 64 - The specified network not available

  15. A program needs your permission

  16. A scheduled task could not be created Access violation at address 005D27DB

  17. Access Denied Error Message

  18. Access Denied for folder System Volume

  19. Access hidden volumes Volume GUID

  20. Access violation at address 03A1352B

  21. Access violation at address XXXXXXXX in module vsxp-dll

  22. Accessing BitLocker To Go encrypted drives

  23. Administrator Privileges and SyncBack

  24. Administrator rights when undeleting files

  25. Administrator use of UndeleteOnClick

  26. All of my network connections are used

  27. Alternative options to UndeleteOnClick

  28. Amazon S3 - privileges required

  29. Amazon S3 Access and Secret Keys

  30. Anti-virus flags software as Suspicious

  31. Application fails incorrect configuration

  32. Assigning a drive letter to external USB

  33. Auto-shut down after running a schedule

  34. Automatic backup and sync when files change

  35. Automatically running a profile on login

  36. AutoSave backup InfoHesiveEP WorkSpaces

  37. Avast Win32 - Delf-MZG false positive

  38. Avast wrongly detects Win32:Banker-MGC [Trj]

  39. Background Scheduling and Running

  40. Backing up encrypted files to an FTP server

  41. Backing up Microsoft Outlook PST files

  42. Backing up Outlook Express messages

  43. Backing up POP3 IMAP4 and Exchange email messages

  44. Backing up to a CD-RW - DVD+RW - or DVD-RW

  45. Backing up to a Zip file on an FTP server

  46. Backing up to CD or DVD

  47. Backing up to multiple folders

  48. Backup - synchronize between ZIP and FTP

  49. Backup is smaller than original

  50. Backup or sync my files using Gmail - Yahoo

  51. Backup TrueCrypt containers

  52. Backup Windows Encrypting File System certificates

  53. Backup your Google Photos

  54. Backup-Sync longer than using FTP client

  55. Backup-synchronize between two FTP servers

  56. Being an Administrator when using FindOnClick

  57. Blue filenames and OnClickUtilities

  58. Blue screen Windows 2000 FAT

  59. Bug Reporting

  60. BZip2 and other compression methods

  61. Cannot copy file - 1314

  62. Cannot copy file - 87 - The parameter is incorrect

  63. Cannot copy files or folders with full-stop

  64. Cannot copy specified file 2

  65. Cannot create - move - or copy file

  66. Cannot create a file when file already exists

  67. Cannot create task Profile Name - Access denied

  68. Cannot create task Profile Name - Logon failure

  69. Cannot display the SyncBack help file

  70. Cannot get date and time of file

  71. Cannot see hidden folders

  72. Cannot see networked drives

  73. Cannot suppress Differences in Restore

  74. CD-DVD burners are not installed

  75. Changing my compression password

  76. Character Encoding during FTP transfer

  77. Checking V3 to V4 profiles

  78. Child folders and directories are not shown

  79. Closing or starting a program on a remote computer

  80. Cloud error 400: HTTP/1.1 400 The value for one of the HTTP headers is not in the correct format.

  81. Cloud Service Status

  82. Combine files split across multiple CD-DVD

  83. Command line and EncryptOnClick

  84. Common FTP errors and Socket Error messages

  85. Common problems using SAMBA with SyncBack

  86. Comodo Internet Security (V8)

  87. Comparison of compression methods and levels

  88. Compiling an InfoHesiveEP WorkSpace as an exe

  89. Component and executables in InfoHesiveEP

  90. Compressed file contains different file

  91. Compression error - Cannot move temporary file

  92. Compression error - temp file - 506

  93. Compression error Cannot read from zip file

  94. Compression error prevents file process

  95. Compression error- Cannot write to zip file - 507

  96. Compression error: Cannot open zip file - 503

  97. Converting a InfoHesiveEP WorkSpace

  98. Cookies and JavaScript at 2BrightSparks

  99. Copying files over the network causes problems

  100. Copying open and locked files with SyncBackSE/Pro

  101. Correct drive letter when unknown

  102. Corrupted filenames in the Zip file

  103. Could not load SSL library error message

  104. CreateProcess Code 14001 error

  105. CreateProcess failed - code 2 - error

  106. Creating a debug information file

  107. Creating a list for extensions to exclude in temp file-names during Safe Copy

  108. Creating a network share to backup or synchronize

  109. Creating a shortcut to run SyncBackFree-SE-Pro

  110. Creating a SyncBack Touch profile

  111. Creating or importing profile does not appear

  112. Creating scripts and plugins for SyncBackPro

  113. Creating search shortcuts in FindOnClick

  114. Creating versions when not using ZIP

  115. Credit Card Transactions

  116. Defining Non-Profit status

  117. Defining the source to be compressed ZIP file

  118. Delayed Write Failed error message from Windows

  119. Deleted file not shown in UndeleteOnClick

  120. DeleteFile failed - code 5 Access is denied

  121. DeleteOnClick is slow when wiping disk space

  122. Deleting profile deletes it from all groups

  123. Deploying in a Microsoft Active Directory

  124. Desktop icons disappear when running a profile

  125. Desktop Search programs and open-locked files

  126. Devices which mount using MTP-PTP

  127. Difference between a Topic and an Article

  128. Difference between Backup and Sync

  129. Difference between InfoHesiveEP Outliner - Editor

  130. Differences window does not show all files

  131. Different WorkSpaces in InfoHesiveEP

  132. Disabling the Indexing Service in Windows

  133. Disk Imaging Software

  134. Display problems with high DPI screen

  135. Displaying lowercase letters in HashOnClick

  136. Download the latest version of the software

  137. Drag and Drop in the InfoHesiveEP Outliner

  138. Edit InfoHesiveEP Projects

  139. Email a Support Ticket option opens other applications instead of default email program

  140. Email cannot be deleted it is a re-scan

  141. Emailing logs to a Google gmail account

  142. eml files have wrong last modification date time

  143. Empty folders-directories created in source

  144. EncryptOnClick Windows context menu

  145. Entering the OnClick Utilities serial number

  146. Error - profile with that name already exists

  147. Error - the file is being used by another process

  148. Error 0x00002745 when testing email settings

  149. Error 0x80090016 or 0x8009000f

  150. Error 1251 from networked devices

  151. Estimated Time Left indicator during profile runs are inaccurate

  152. Evaluating OnClick Utilities

  153. Evaluation Full version of UndeleteOnClick

  154. Example filters for SyncBack

  155. Example uses for SyncBack Touch

  156. Exception in RunTheProfile - 112

  157. Exception in RunTheProfile - the file exists

  158. Exclude Time Machine files during backup

  159. Expected another server reply - No such file

  160. Explain Fast Backups

  161. Explain the Ownership Rights of your Software

  162. Explain the trial versions

  163. Explain the US Fair Credit Billing Act

  164. Explaining A Collision

  165. Explaining Patch Files

  166. Explaining Royalty Free publishing

  167. Explaining Streams

  168. Export InfoHesiveEP Docs to an iPhone or iPad

  169. Export InfoHesiveEP Documents to Mobile Devices

  170. Exporting InfoHesiveEP Documents to Kindle

  171. External exception E06D7363

  172. Failed to access the shadow volume

  173. Failed to scan files- Cloud error 403 Forbidden

  174. File and folder permissions are not copied

  175. File conditions in UndeleteOnClick

  176. File icons not displaying or are corrupted

  177. File size exceeds limit and cannot be saved

  178. File types processed by UndeleteOnClick

  179. File types securely deleted by DeleteOnClick

  180. Files and folders not selected are included

  181. Files that are installed with SyncBackPro V5

  182. Files that are installed with SyncBackPro V6

  183. Files that are installed with SyncBackPro V7

  184. Files that are installed with SyncBackSE V5

  185. Files that are installed with SyncBackSE V6

  186. Files that are installed with SyncBackSE V7

  187. Files to backup in an XP Mode virtual machine

  188. Files with a leading dot or period are hidden

  189. Filtered files and folders not deleted

  190. FindOnClick and Storage Devices

  191. FindOnClick Filenames are Blue

  192. FindOnClick Filenames are Green

  193. Folder Flattening

  194. Forcing SyncBack to display in English

  195. FTP - FTPS and SFTP servers

  196. FTP Commands in SyncBack

  197. FTP is not supported on Windows 2000

  198. FTP server last modification date time changes

  199. FTP servers may restrict number of files

  200. FTP servers SyncBack V3 freeware

  201. FTP servers SyncBackSE-Pro have been tested on

  202. FTP settings that improve speed

  203. FTP shortcut files are missing with Serv-U

  204. FTP Support of MDTM - MFMT SITE UTIME

  205. GetFolder SyncBack-username exception

  206. GMail 2-step Verification - using with SyncBackPro/SE/Free

  207. Green filenames in UndeleteOnClick

  208. Guaranteeing Undeleting Files

  209. HashOnClick - Hash Values and File Contents

  210. HashOnClick Hash Values

  211. Help is not supported in Windows Vista

  212. HHCTRL error entries in Windows Event Log

  213. Hidden settings change how FTP is used

  214. How To Back Up Thunderbird Emails

  215. How to backup from a HTTP web server

  216. How to Backup Profiles

  217. How to capture a screenshot of your computer

  218. How to change MIME Content-type for files uploaded to Cloud

  219. How to create an SFTP - SSH - Key

  220. How to deal with Spam emails

  221. How to encrypt files without using compression

  222. How to install SyncBack-SE-Pro

  223. How to Pay for Software from 2BrightSparks

  224. How to pay via PayPal

  225. How to Quit a Frozen Program

  226. How to Restore Profiles

  227. How to see the list of scheduled jobs

  228. How to set the error level for a batch file

  229. How to set up a different schedule at the weekends to that of a weekday

  230. How to switch off automatic upgrade checks in SyncBack

  231. How to troubleshoot hibernation and standby issues in Windows

  232. HTML Help File Problems

  233. HTML log files do not open with default browser

  234. I can now see the profiles of other users

  235. I cannot change the order of the profiles

  236. I Do Not Remember Purchasing Software From You

  237. I do not want SyncBack to export profiles

  238. I Have Lost My Serial Number

  239. I Represent a Tax Exempt Non-Profit Organization

  240. Imported group profile does not appear

  241. Incorrectly reports no files on FTP server

  242. InfoHesive V1 Project File

  243. InfoHesiveEP Creashes on Start Up

  244. InfoHesiveEP helps reach a wider readership

  245. InfoHesiveEP Image Size Support

  246. InfoHesiveEP is crashing

  247. InfoHesiveEP Send To with my email program

  248. InfoHesiveEP WorkSpaces Publishers Key

  249. InforHesiveEP Help File Content

  250. Information to include for technical support

  251. Inpage Operation error

  252. Install SyncBackFree-SE-Pro no prompts

  253. Installing SyncBack-SE-Pro with different version

  254. Installing UndeleteOnClick

  255. Invalid self-extractor configuration

  256. Issues with OnChange & OnInsert

  257. Junction Points - Reparse Points

  258. Junction Points in Vista

  259. Knowing a file has been modified via FTP

  260. Known bugs and problems with SyncBack

  261. Licensing for Education and Non Profit

  262. Licensing OnClick Utilities

  263. Limitations to the REST API of Cloud storage services

  264. Linux, UNIX, or Mac Operating System Support

  265. Listing empty files in FindOnClick

  266. Listing Empty Files in FindOnClick

  267. Listing empty files in UndeleteOnClick

  268. Logon failure unknown user name 0x8007052E

  269. Logon failure user not granted logon

  270. Making FTP the source and backup from FTP

  271. Mapped drive connections are lost

  272. Matching Hash Values in OnClick Utilities

  273. Maximum file size with FTP

  274. Maximum file sizes

  275. MD5 Hash Value

  276. Memory RAM usage comparison

  277. Microsoft Application Verifier

  278. Migrate your Backup data to a new system

  279. Most common reasons for files being skipped

  280. Moving where profile settings are stored

  281. Moving, Copying and Deleting InfoHesiveEP Items

  282. MP3 files copied even though they are not changed

  283. Multiple Connection to a server or shared resource

  284. My anti-virus software says your software contains a virus

  285. My profiles keep disappearing

  286. My serial number does not work

  287. Network - FTP - Email password storage

  288. Network Attached Storage - NAS devices

  289. Network connections on login before program runs

  290. Network failure error

  291. Network freeze when running backups

  292. Network resource or device unavailable

  293. Networth paths and FindOnClick

  294. No account info in the Task Scheduler

  295. No answer to my email

  296. No file after emptying recycle bin

  297. No sub-folders are found in a DFS share

  298. Non-Allocatable Space on CD or DVD

  299. Non-Reversable Deletion with DeleteOnClick

  300. Not enough server storage available

  301. Not listing empty files in FIndOnClick

  302. Notify me of missed tasks

  303. OnClickUtilities explain All Deleted Files folder

  304. Order and Payment Confirmation

  305. Ordinal 3253 not located in dynamic link library

  306. Permission denied writing to SD on Android

  307. Phone and Fax Payments

  308. Polite people say HELO first

  309. Ports used in SyncBack

  310. Preserving archive attribute on copied files

  311. Problems copying files to an external USB

  312. Problems Copying Text from a PDF

  313. Problems Downloading Files

  314. Problems downloading software

  315. Profile filename no registry setting file

  316. Profile only copies new and changed files

  317. Profiles begin to run slowly

  318. Profiles intermittently dropped from Groups

  319. Profiles on login run slowly

  320. Program attempts to connect with Firewall

  321. Programs or processes that are being used

  322. Quickly Wiping Free Disk Space

  323. Read-only NTFS encrypted files cannot be copied

  324. Receiving e-Mail Responses From 2BrightSparks

  325. Receiving the 2BrightSparks Forum RSS Feed

  326. Receiving the log email on profile run

  327. Recursive junction-mount point non-critical error

  328. Red filenames in UndeleteOnClick

  329. Redistributing Software

  330. Reducing the CPU usage when running a profile

  331. Reducing the size of SyncBackPro

  332. Reducing the size of SyncBackSE

  333. Refreshing images in InfoHesiveEP

  334. Refunds

  335. RegSvr32 failed with exit code 0x3

  336. Remote network is not reachable by the transport

  337. Removal of split from S3 Cloud functionality

  338. Renaming a profile

  339. Request time and current time difference too large

  340. Rescan fails to copy based on archive attribute

  341. Resizing tables in InfoHesiveEP

  342. Restart and shutdown problems

  343. Restore one or a selection of my files

  344. Revert saved default settings back to factory configuration

  345. RollBack/Restore from Version files

  346. Running FindOnClick from a USB

  347. Running profiles periodically in the background

  348. Running scheduled tasks with blank Windows login

  349. Running SyncBack from an external storage device (No Install Version)

  350. Running SyncBackSE and SyncBackPro on a Mac

  351. Running the InfoHesiveEP Viewer via the icon

  352. Safe Computing

  353. Safe copy failed to rename temp file

  354. Safe Secure Store Orders

  355. Sandboxie and SyncBack

  356. SBMS Licensing

  357. Scan failed (1): Incorrect function error with some NAS drives

  358. Scan failed Connection closed

  359. Scan failed on [/] with error code 13

  360. Scan Failure using network drives

  361. Scheduler constraints error 0x80041324

  362. Scheduling Other Jobs with SyncBack

  363. Searching for files using UndeleteOnClick

  364. Searching multiple drives with FindOnClick

  365. Searching the 2BrightSparks Site

  366. Securely Wipe Free Disk Space

  367. See WorkSpace with InfoHesiveEP folder

  368. Send To Shortcut and Item Shortcut

  369. Sending 2BrightSparks Attachments

  370. Sending a profile result to Twitter

  371. Set SyncBack to automatically start with Windows

  372. Setting default profiles

  373. Setup has detected SyncBack currently running

  374. SFTP and SyncBackSE/Free

  375. Short and long form filenames causes problems

  376. Side effects using Fast Backups

  377. Simulated Runs

  378. Situations under which a profile can be run

  379. Slow performance with a firewire device on Windows

  380. SmartSync profile copies deleted files

  381. Socket Error # 10106

  382. Software License Agreement

  383. Software reported as security risk

  384. Solutions to problems with backup to CD-DVD

  385. Some of my profile names are shown in blue

  386. Source - destination directory is being changed

  387. Source and Destination are reversed

  388. Source as FTP Server

  389. SQLite Error 1 - not an error

  390. Starting and Stopping the Windows Scheduler

  391. STOP 0x00000019 Bad_Pool_Header

  392. Stopping Differences Window Prompt

  393. Storage devices and UndeleteOnClick

  394. Strange first letter file and folder names

  395. Streams zero when using FindOnClick

  396. Support Policy

  397. Symantec flags SyncBack with WS.Reputation.1 malware

  398. SyncBack and Amazon S3

  399. SyncBack does not start minimized on login

  400. SyncBack in task bar but not on screen

  401. SyncBack is stuck in a loop on FTP

  402. SyncBack login for scheduled tasks

  403. SyncBack runs slowly when using anti-virus software

  404. SyncBack supported storage devices

  405. SyncBack Touch and the SyncBack Management Service (SBMS)

  406. SyncBack Touch as an alternative to FTP

  407. SyncBack Touch Guide

  408. SyncBack Touch licensing

  409. SyncBack will not run with Scheduler

  410. SyncBackFree-SE-Pro are different programs

  411. SyncBackFree-SE-Pro simultaneous installations

  412. SyncBackFree-SE-Pro System Requirements

  413. SyncBackPro CD-DVD burning and Windows 8 (or newer)

  414. SyncBackSE and SyncBackPro Licensing

  415. SyncBackSE-Pro icons show as generic icons

  416. SyncBackSE-Pro scans with Fast Backups

  417. SyncBackSE-Pro Version 7 Upgrades

  418. System32 copied files are unexpected

  419. Tape Backup

  420. Technical Support by Email

  421. Terms and Conditions

  422. The $SBV$ folder - directory

  423. The advantages of credit card payments

  424. The application failed to initialize properly

  425. The difference between Active and Passive for FTP

  426. The Difference Between FTPS and SFTP

  427. The Differences Between File Systems

  428. The Differences window appears as top window

  429. The drive X does not exist

  430. The End-User License Agreement

  431. The file could not be checked for changes

  432. The FindOnClick file icons are missing

  433. The first run of a profile takes a long time

  434. The Format of the Text Log File

  435. The InfoHesiveEP Conversion Process

  436. The last modification date and time are wrong

  437. The Latest Version Numbers & Updates

  438. The license for FTP was not accepted

  439. The maximum number of files for a profile

  440. The maximum path - filename length

  441. The process cannot access the file

  442. The requested operation requires elevation (0x800702E4)

  443. The shutdown and reboot command line parameters do not work

  444. The Store Will Not Accept My Card Details

  445. The SyncBack icon is not shown

  446. The Syncback Management System Guide

  447. The Windows Task Scheduler

  448. The xxx file folder has been ignored

  449. This security ID may not be assigned

  450. Thread Error Invalid handle- 6

  451. Timed-out waiting for access to VSS DLL

  452. TLS 1.1 and TLS 1.2 with FTP

  453. Transaction support did not start or was shut down

  454. Transferring profiles from one computer to another

  455. Translating the SyncBack-SE-Pro interface

  456. Types of files searchable by FindOnClick

  457. U3 and SyncBack

  458. Unable to send email - Error with connecting server

  459. UndeleteOnClick - NTFS vs. a FAT file system

  460. UndeleteOnClick Does not work

  461. UndeleteOnClick produces junk in file

  462. UndeleteOnClick System Requirements

  463. Undeleting defragmented drives

  464. Undeleting Files

  465. Undeleting files in the Recycle Bin

  466. Undeleting Formatted Drives

  467. Undeleting overwritten files

  468. Unexpected changes to Microsoft Money files

  469. Uninstalling and Removing SyncBackFree-SE-Pro

  470. Updating an image file using InfoHesiveEP

  471. Updating software by 2BrightSparks

  472. Upgrade Policy for SyncBackSE and SyncBackPro

  473. Upgrading from SyncBackSE to SyncBackPro

  474. Use of freeFTPd is not recommended

  475. Using EncryptOnClick on a USB key

  476. Using Fast Backups on all profile types

  477. Using SBMS as the License Manager for SyncBack Touch

  478. Using SyncBack with Maxtor OneTouch button

  479. Using the files modification date - time

  480. V5 unexpected error - Contact Xceed Software

  481. Validating Serial Numbers

  482. Variables

  483. VAT and Tax on 2BrightSparks Purchases (on the new FastSpring web-store)

  484. VAT/Tax information on license purchases via the old web-store

  485. Verify files are copied correctly

  486. Verifying IP address with MAC address

  487. Versioning bug problem in V5.6.0.32

  488. Viewing a profile log

  489. Viewing our website in another language


  491. VSS_E_PROVIDER_VETO error on volume

  492. VSS_E_WRITER_INFRASTRUCTURE error on volume

  493. Warning in log file - files cannot be copied

  494. Web Store Multi-Currency Payments

  495. Web Store Payment Walkthrough

  496. Web Store Problems

  497. Web Store Security

  498. WebDav and SyncBack

  499. WebDrive and SyncBack

  500. What should I remember about Fast Backups?

  501. Where profiles settings are stored

  502. Where SyncBackPro stores its database files

  503. Why scheduling is better than running as a service

  504. Why SyncBack Touch Does Not Work With iOS

  505. Window 8 (or newer) Cancels Shutdown/Logoff during Profile run

  506. Windows 8.1 and OneDrive

  507. Windows error system call level

  508. Windows Event Log has entry after uninstalling

  509. Windows Task Scheduler Fails

  510. XceedZip-dll cannot be deleted on installation

  511. XceedZip-dll is not registered or missing

  512. Your Software Broke My Hardware

  513. Your Store reports my card is invalid

Feedback and Knowledge Base