The easiest method of finding an article or FAQ is to use the search facility on the right of every page - enter a word or short phrase.
Alternatively, drill-down through the catagorised articles and FAQs.
When you want to search for specific terms like 'FTP', or your search
is returning too many results, use the 'Advanced Search' that appears
below each article after a search is performed.
The Advanced Search facility is useful when the normal search facility is not returning the results you're looking for.
For some single words, and terms like 'FTP', select 'Match Whole Word Only'.
Remember to click the lower search button for Advanced Searches.
We also have a search page that can search the product information on the web site, the knowledge base, and the public forum: