My profiles keep disappearing. What is wrong?
Note that this issue is resolved in SyncBack V4 and later as it is self-repairing. Also, SyncBack V4.1 and later no longer use the registry.
Some registry cleaners, e.g. ATF-Cleaner, incorrectly delete profile settings from SyncBack V3 freeware profiles, especially if your source or destination is on a removable device. This causes the profile to disappear and may also stop you creating a new profile with the same name. Configure your registry cleaner not to delete or change anything in the following parts of the registry:
If your registry cleaner cannot be configured then you are strongly advised to choose an alternative registry cleaner (as it will also be deleting other settings from your registry that may have more serious repercussions).