First, try the following:


Find the SyncBack icon in the system tray (the icons that are listed next to the time, usually in the lower-right of the screen) and double-click it, or right-click on it and select Show from the pop-up menu.


IMPORTANT: Windows hides icons in the system tray by default, so don't forget to click the up arrow at the far left of the icons next to the time. The SyncBack icon may be hidden there. If so, you can drag it to the icons next to the time.



If the window does not appear, but SyncBack is listed in the task bar at the bottom of the screen, the window may be appearing off-screen. This can happen, for example, if you previously had two monitors and the monitor that SyncBack was displayed on is no longer connected. The easy way to fix this is to right-click on the SyncBack icon and select Reset all window positions and sizes from the pop-up menu. 


If that does not work, go to the command prompt, go to the folder SyncBack is installed into, and enter:


If you are using SyncBackPro:    syncbackpro.exe -posreset

If you are using SyncBackSE:     syncbackse.exe -posreset

If you are using SyncBackFree:  syncbackfree.exe -posreset


Then exit SyncBack and run it as per normal.


If the problem is still not corrected then export your profiles, uninstall SyncBack (and choose to have the settings deleted), reinstall SyncBack, and import your profiles.


If that still does not correct the problem check to make sure your display settings are correct in Windows. SyncBack will display windows on your main/default monitor.